|
Joined: May 2014
Posts: 14
Member
|
Member
Joined: May 2014
Posts: 14 |
Have a Toshiba CIX100 + LUCA Strata messaging voicemail Extension 100
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: May 2014
Posts: 14
Member
|
Member
Joined: May 2014
Posts: 14 |
Sorry, posted by mistake and then timed out for editing!
Have a Toshiba CIX100 + LUCA Strata messaging voicemail Extension 724 has did Extension 725 no did Hunt group 510, 724 and 725 as members When a call comes in both sets ring, perfect Trying to put 724 message waiting indicator on 725 in EManager but get an error, The Prime DN entered conflicts with a value of an existing numbering scheme. What is the correct way to get a message waiting light for another extension on an extension with no voice mailbox?
Thanks
George
|
|
|
|
Joined: Jun 2005
Posts: 2,714 Likes: 7
Member
|
Member
Joined: Jun 2005
Posts: 2,714 Likes: 7 |
Here is what I would do. Have 1 mailbox 724. Set bot VMID codes to 724 In the voicemail box 724, add 725 in the additional MWI
A message comes in, both MSG lights come one. Either phone can log in and clear the message and both lights
|
|
|
|
Joined: May 2014
Posts: 14
Member
|
Member
Joined: May 2014
Posts: 14 |
Thanks David
Tried that and no mwi on 725 btw - 724 is a digital phone and 725 is an IP phone Not sure if that makes a difference
George
|
|
|
|
Joined: Jun 2005
Posts: 2,714 Likes: 7
Member
|
Member
Joined: Jun 2005
Posts: 2,714 Likes: 7 |
I'm not sure what you could be missing. I used this same method a couple times, and I have used it to light up over 10 message lights on a single mailbox.
It does not matter if the extensions are IP or digital.
|
|
|
|
Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
|
Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
you could always use the message cascading from 724 to 725
Regards Carl
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
|
|
|
|
Joined: May 2014
Posts: 14
Member
|
Member
Joined: May 2014
Posts: 14 |
Problem is 725 does not have a mailbox so cannot use cascading
Any other ideas?
I checked settings as per David and they seem correct
Thanks
George
|
|
|
|
Joined: Aug 2011
Posts: 352
Member
|
Member
Joined: Aug 2011
Posts: 352 |
Probably a dead post but figured I'd add the tweak I had to do to get it working. I had to add the VM hunt group DN in the Station assignment VM MW Center Port (260-FB20), it wouldn't light for me.
-W
|
|
|
|
Joined: Jun 2005
Posts: 2,714 Likes: 7
Member
|
Member
Joined: Jun 2005
Posts: 2,714 Likes: 7 |
Probably a dead post but figured I'd add the tweak I had to do to get it working. I had to add the VM hunt group DN in the Station assignment VM MW Center Port (260-FB20), it wouldn't light for me.
-W That is a good point. I did not even think to ask about the center port, since it is automatically set when assigning VMID codes using the wizard. I had a customer with an extension that would not light the message light on there phone. Their internal IT person created the extension and did not set the VM MW Center Port. Once set MWI worked fine. This could have been this OP's issue. This is an older (2 year old) post but sometimes people (like me) will search the forums, or Google.
|
|
|
|
OS 7030
by Bushmills - 09/03/24 12:42 PM
|
|
|
|
Forums84
Topics94,387
Posts639,267
Members49,800
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
197
guests, and
138
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|