web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Dec 2015
Posts: 8
Member
OP Offline
Member
Joined: Dec 2015
Posts: 8
Customer with over 50 analog ports and no voicemail reports recently, that some phones are ringing just once about every hour. These phones are in hotel rooms so this is a problem at night. I can see, while looking at the "busy" display, that each port incrementally shows busy for a couple of seconds then clears. It will show extension 216 busy, clear; then 217 will show busy, then clear. I am not sure if that is related to the single ring burst issue. They first said it was one room, but have added more rooms to the list. Thoughts?

Joined: Sep 2004
Posts: 4,195
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,195
Likes: 2
Sounds like either wake up call or reminder is set. Look in features on the phones in programming. Pretty sure version 16 will show you what is activated by what. Make sure teh PMS system isn't doing it either.

Joined: Dec 2015
Posts: 8
Member
OP Offline
Member
Joined: Dec 2015
Posts: 8
Thank you, I think it was the reminder feature.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,282
Posts638,756
Members49,764
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,424 Shoretel
188,189 CTX100 install
187,030 1a2 system
Newest Members
Nadisale, andreww, gohunt, Darrick, telecopippo
49,764 Registered Users
Top Posters(30 Days)
Toner 21
teleco 6
dexman 4
jc2it 4
dans 3
Who's Online Now
3 members (Carl Navarro, Toner, Unifymts), 117 guests, and 121 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5