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Joined: Mar 2012
Posts: 64
Member
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OP
Member
Joined: Mar 2012
Posts: 64 |
I apologize for bashing on the system. I actually think it was not installed properly and that is more of the issue. I've finally tracked down another local provider who supports Vertical. They have assisted me in getting the system connected to the network (that wasn't even done) and they are going to go through the configuration for us.
Today's issue was the fact that the system is now picking up a phone call, it's silent for a moment, then disco's. So today all calls have been routed through their after hours provider until we can get the system working.
This new guy suggested that possibly all setup updates did not occur, so our fingers are crossed that he will be able to make the system work as expected.
Thanks for all your guidance and suggestions.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I suspect that the AA greeting has been erased or to be more precise...re-recorded with 2 seconds of silence.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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