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Hosted Services #594195 10/21/15 09:59 PM
Joined: Jan 2009 Posts: 853 Likes: 1 Nebraska ffej010 Member
ffej010 Member Joined: Jan 2009 Posts: 853 Likes: 1 Nebraska	Maybe this isn't the right category to post in, but our company is getting into the hosted business. Looking for opinions on what tel sets to offer/deploy. Thoughts? Most of the customers that these would be geared to are 4-6 line businesses or small businesses that operate in one or two locations.

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Re: Hosted Services ffej010 #594205 10/22/15 11:14 AM
Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE	We use Polycom, very good reliable phones. www.iSimply1.com

Re: Hosted Services hitechcomm #594217 10/23/15 05:37 AM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	I have heard good things about the Yealink phones. Personally I can't bring myself to believe in hosted ... sold a system yesterday with 24 phones and beat out a hosted deal. They would have had to buy an additional 10MB circuit for $350 a month then pay $600 a month for the hosted part .... forever. Instead they pay $175 for their 5 lines and the $775 a month they save will pay for their system in a year or so. Once they recoup the system cost they save $9,000 a year. It reminds me of people using centrex!! John Corrigan New Phone Systems and Service

Re: Hosted Services ffej010 #594249 10/24/15 05:05 PM
Joined: Jun 2010 Posts: 72 West Monroe LA techguy0802 Member
techguy0802 Member Joined: Jun 2010 Posts: 72 West Monroe LA	I have wanted to get into the hosted side but in my market I do not see any cost savings to the customer going with a hosted product. I guess different markets bring different products. Jules B Chauvin J & K Telecom LLC. 101 Parkwest Drive Ste 4 West Monroe, LA. 71291 (318)582-2515

Re: Hosted Services ffej010 #594271 10/25/15 10:48 AM
Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE	Sadly, Hosted is not about cost savings. It's the way technology is going. Everything to the Cloud. Things are changing Change is not always good or always bad, its just change. www.iSimply1.com
	1 member likes this: goldenhtr

Re: Hosted Services ffej010 #594285 10/25/15 09:30 PM
Joined: Jan 2009 Posts: 853 Likes: 1 Nebraska ffej010 Member
ffej010 Member Joined: Jan 2009 Posts: 853 Likes: 1 Nebraska	The market is driving this for us and we have customers requesting it. We also provide the data connection. Have a couple of Polycoms on my desk to play with, but have heard that they can be a nightmare to provision/manage.

Re: Hosted Services ffej010 #594448 10/31/15 07:29 PM
Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE	Are you doing your own Hosting? www.iSimply1.com

Re: Hosted Services ffej010 #594452 11/01/15 04:05 AM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	Ironically i sold a little cloud deal this week .... along with a 2 site Shoretel deal! John Corrigan New Phone Systems and Service

Re: Hosted Services ffej010 #594469 11/02/15 07:15 AM
Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE	Who does the Hosting? www.iSimply1.com

Re: Hosted Services hitechcomm #594478 11/02/15 10:02 AM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	Originally Posted by hitechcomm Who does the Hosting? We are a Shoretel house ... both premise and cloud based. It is a fantastic product. We do now offer ESI digital systems for the smaller / less complex situations where they don't want UC and a digital system works for them. John Corrigan New Phone Systems and Service

Re: Hosted Services ffej010 #594486 11/02/15 02:04 PM
Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,305 Likes: 8 ROSEDALE	So John, you do your own Hosting ? www.iSimply1.com

Re: Hosted Services hitechcomm #594520 11/03/15 02:10 PM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	Originally Posted by hitechcomm So John, you do your own Hosting ? No. We are Shoretel Partners. They have a hosted offering that we sell. John Corrigan New Phone Systems and Service