DS-5007S not ringing anymore on incoming calls

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Re: DS-5007S not ringing anymore on incoming calls ld13 #590821 07/02/15 02:02 PM
Joined: Jun 2015 Posts: 8 South Africa ld13 Member
ld13 Member Joined: Jun 2015 Posts: 8 South Africa	Still sitting with this, shall report back if I manage to sort anything. Wish me luck.

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Re: DS-5007S not ringing anymore on incoming calls Genesiscomm #590823 07/02/15 03:37 PM
Joined: Jun 2015 Posts: 8 South Africa ld13 Member
ld13 Member Joined: Jun 2015 Posts: 8 South Africa	Originally Posted by Genesiscomm Just go through all the groups... 500-518 unless they renumbered those for 2 digit as well. It won't let you turn it on for a group you're not a member of anyway. Only using one phone at this stage. It reacted to 53-500 and I pressed 1 and got a confirmation msg that I will now receive group calls. Did not change anything. Incoming calls still seemingly ring to EXT5 or ID 25. Phone shows "21: Reception" and the date below it when plugged into EXT1. Same for EXT2, 3 and 4 with just a change in the ID to 22, 23 and 24 respectively and of course the name we gave the (unused) stations. Still 100% in the dark on how to get EXT 1-4 ringing again.

Re: DS-5007S not ringing anymore on incoming calls ld13 #590836 07/03/15 10:20 AM
Joined: Jan 2007 Posts: 1,021 N/W New Jersey John807 Member
John807 Member Joined: Jan 2007 Posts: 1,021 N/W New Jersey	Do any of the phones have an RP key on it? It sounds like the ring plan is now set incorrectly. If I'm reading this correctly none of your phones are ringing for incoming calls now? John 807