atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner ACS call forward to cell phone

They never got that fixed even with the last R6 release- R6.0.B. There was a patch for the Mail VS R5. If you had an earlier Mail VS you were out of luck.

I don't know about the ACS R7. It was so full of major bugs and Avaya was incapable of fixing it that I wouldn't sell them. Damn thing should never have seen the light of day. They were still making the R6 at that time and that's what I sold. Problems and fixes continued into the R8 and it was only with the last releases of the R8 that the ACS became useable again.

-Hal

Thanks for all the comments gentlemen. I'll get some pricing on the R6 upgrade card.

With the upgrade card, can you do more then 1 upgrade, or do you need 1 card per upgrade?

An upgrade card will upgrade one system only.

I'm pretty sure the upgrade is a one time thing

I would look at the price of a refurb ACS6 vs the Upgrade depending on how old the original is that might be a better way to go

Wasn't there PS problems with some of the early ACS's ?

so a newer processor might be a better option

True. The price of the upgrade is probably close to a refurb processor.

-Hal

I thought it was only once. And a refurbed ndewer processor is the way I would go.

I can hook ya up with a multi-use upgrade card.
If interested PM me.

Well I DO have a REV. 6

I turned extension 14's remote call forward on with #322.
A personal speed dial 81 with the number they want to call
A FWD button that lights up and shows forward 14 81. When dark it shows fwd 14 14. I also tried *81.
From the station, Feature 81 picks a line and dials the correct number

When called on the intercom it goes 3 rings and then to voicemail no matter what state the FWD key is in. I even turned off the voicemail coverage but then it just rings out.

The manual has no reference to a VM cover key for this? Only the FWD key.

#208 was suggested but that is line ownership. My book says that you can only have 1 owner per line but multiple lines. They want to do this for more than 1 extension. From the description, Line ownership doesn't sound like what we are trying to accomplish.

To be clearer about what we want to accomplish:

When a lighted key is toggled to FWD, they want calls transfered from ANY line or Voicemail to extension 14 to grab another line and dial the number under personal SD 81. (feature 81 presently calls the correct number) The display says Forward 14 81 but it doesn't grab a line to go out on. When it is not toggled to FWD it should go the the local Voicemail. In either state it is now going to voicemail after 3 rings.