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Joined: Jan 2004
Posts: 29
Member
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Member
Joined: Jan 2004
Posts: 29 |
Need help. Working on a Vodavi XTS-IP system. Something happened where one extension is flashing on DSS console and everytime you call the ext it goes right to vmail. it says on console screen forward to 2176 which is vmail. There is nothing lit on the phone itself. I have tried 640, 662 and 642. What am I doing wrong? someone may have done something in programming, but no one knows what. Thanks in advance for any help you can give me. Doug
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Sounds like you need to cancel DND for the extension.
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Joined: Jan 2004
Posts: 29
Member
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Member
Joined: Jan 2004
Posts: 29 |
I believe I have. tried several codes. There is nothing blinking on the phone, but it is blinking on DSS console. What code do you suggest or other proceedure? Thanks
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Try the in/out office code 644...it is in the station user guide.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jan 2004
Posts: 29
Member
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Member
Joined: Jan 2004
Posts: 29 |
Finally got back to customers site. That was it !! Thank you very much for a simple problem that turned fustrating for me and the customer. Thanks again, you guys are great.
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OS 7030
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