atcomsystems.ca/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Protege RMP access

I think you are correct s3t20 is the latest you could run on the 431642 1a units above 1a you can take it all the way to us5fo5.I would have to boot a t20 set of software to make sure and maybe I will if I have time. The 431642 units are still in the ctx family.

I'm having the same problem that most have mentioned in these threads. I'm trying to access the serial port on a Sprint Protege CTX KSU system. I dug out an old IBM Thinkpad with Windows 98 and connected to the KSU using a DB 9-pin (straight thru) cable. I have been trying to connect at the usual baud rates ranging from 9600, 19,200 and then went from 300 up to 9600. I am using 8 bit, 1 stop bit, no parity, no flow control in the settings. Since I don't have a copy of the RMP software I've been trying to use HyperTerm, which I see in the comments won't work. How can I get a copy of the RMP software? Or what alternatives are there for HyperTerm? Telnet? Procomm?

Oh, the problem with the system is one of the employees hit the reset switch which I believe set everything to the default settings. I have a floppy disc with the config on it, which the original support person from Telesolutions had created in 2011. I figured that if I could only get into the KSU I could upload the original config and be back in business. Any help would be greatly appreciated.

AI L

Hyper Terminal, Procomm and such software will not work.

When you state: "one of the employees hit the reset switch"...that is the better defined as "default system software" switch.

What happens is a customer hears: "Reset the system", which to most technicians means cycle the A/C Power...but alas the confusion happens.

[PM Sent regarding software.]

You came to the right place for help. I think

Hi Dean,

Thanks so much for your quick response. I laughed at your comment on the reset switch. I'm thinking of putting tape over that switch. LOL

I did respond to you on the message thread, but I'll list the information here as well.

MAT CODE:431700 which I assume is the software version?
Protege CTX KSU
Model: 616 Digital KSU

Thanks again for your quick response Dean! This is a very helpful forum.

Al

Glad to help, Al.

If you lost your programming on a power cycle you are in trouble the next time the power goes out. The battery needs to be replaced on the control board or you will keep going through this. That is also where the software is look for the labeled chips 2 of them should say something like us5f04 ofsomethin similar. RMP Software is downward compatiable only so far and if you have us5 xxx you should be good through the whole us5xxx range but if you have us4xxx you need a rmp closer to that one. The safest route is to get the exact version but you will have to check the chips to be sure what version you have.

Frodo, the problem happened when the customer RESET the system. Which of couse defaulted the database: The old RESET means DEFAULT switch.