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Joined: Dec 2005
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All of the above forementioned, plus... I

Would like ring over paging to be a standard application like the STS.

Would like the "call back" button to be labeled voice mail, or allow a vm programmable button.

Would rather the analog and digital pinout be reversed. I don't like the idea of using a "special cord" or having to rewire all the jacks.

Would like the option of an 8 port vm.

Would like a 4x8x2 base configuration.

Would like the 30 button XTS sets to work with the SBX.

Would like the STS to come back or change the programming method of the SBX to reflect the STS. ( I know this won't happen, but as long as we're making wishes... )


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Joined: Mar 2002
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Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
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When posting in this thread, lets start making our suggestions with an equipment heading so they can differenciate the equipment, and also, when someone asks for something that might already exist, they can get help.


Z-man
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MBX: How about Station relocation. As I understand it, the only way to have continuous station numbering for digital phones is to remove via flexible number programming stations 106 thru 111 and then insert the next digital station 112 etc.

Joined: May 2010
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STS/XTS: updating the documentation. I don't believe they have updated the new software documentation since 2008. Granted the STS is history but it will still be supported for 7 yrs. It would sure take a lot calls out of tech support queue.

Joined: Mar 2002
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Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
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I would say they need to extend their tech support hours a bit. Lots of installs and cutovers happen after hours. It would be nice to know we can get ahold of someone during those times if needed.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
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Indeed Z-man I had a cut this weekend due to a defaulted out Executone IDS and my sales rep is on vacation. I tried Vertical Friday morning but all I would get is a fast busy when I called. I still have tons of questions since this is my first MBX.

Joined: Mar 2002
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Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
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On both the MBX and SBX systems, you record the voice mail user name seperately from the mailbox. They should just make all recording functions right from the mailbox instead of a different code. This would uncomplicate some things for sure.


Z-man
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www.omniofficetech.com
Joined: Mar 2002
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Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
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If they ever consider a chasis redesign for the MBX, I hope they design the amphenols to come out the side or the back, or design a front cover to conceal the cables.


Z-man
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Sension the makers of Disco CA and Invocall..they tell me that none of their software (and I am still using it a lot) is compatible with the SMDR output of the MBX. I hope that this can be addressed. I was hoping to add an MBX to an existing XTS voip network but I need to add another CA pbx and supervisor seat. I can't do that with the MBX as it now stands.


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Joined: Mar 2002
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Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
On both the MBX and SBX, we need a way to simply let a user leave a voice mail for another user, especially from a phone that doesn't have a voice mail box. Also the ability to retreive your messages from any phone.


Z-man
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www.omniofficetech.com
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