Guys I am wondering if you can help we have been using the Axxess system for a while now and have been using off site phones with no problems. Until we added a NEW!!! 8.2 IPC card we then added a end point with the lastest firm ware, the phone connects to the card however there is no voice I can get a dial tone. where as the same phone with a older firm ware connecting to a older type IPRC card works fine.
I can get the new one working, by opening ports and doing some nat and pat on the off site router but that way it needs a public IP address for any phone I want to use behind the fire wall (remote) this is not good, and the way i feel right now I want to go back to the old version as it worked nicely. Has anyone had the same probs or has a solution
I have spoke to inter-tel in the uk and the responce I get back is...it does work !!! hmmm not from where I am sitting
PLEASE PLEASE if anyone has any advise I would be happy to listen
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many thanks
Robbie