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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,385 Likes: 13 |
Do the line keys light up when you go off-hook on any of them?
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2007
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thanks for the quick reply
yes to your question
vance
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Joined: May 2002
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Is the interupter operating? Check for blown fuses.
Retired phone dude
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Joined: Jan 2005
Posts: 15,385 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,385 Likes: 13 |
I assume that all of the lines light up when you slect them? When you say that the system was taken off the wall, was anything altered with the wiring?
Lastly, do you hear the line card's relay click when the hold button is partially pressed? The only other thing that I can think to do is to disconnect any connections to the violet/green, violet/brown and violet/slate pairs that ONLY feed the 2565 sets. Do this one cable at a time and test each time you do this. It sounds as if maybe a 2565 is plugged in where a 2564 originally was.
Oh, a few more things: Do you hear the motor start running in the interrupter when you attempt to place a call on hold? Is the call actually being held with no lamp flash or does the call actually drop when placed on hold?
Sorry for so many questions but there are many things that could be causing this problem.
Ed Vaughn, MBSWWYPBX
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Joined: Oct 2004
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Check for a-lead and lamp reversals. If it is a socket plug in Interupter make sure it didn't get bumped loose.
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Joined: Jan 2007
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The problem is the interrupter it seem - contacts are burnt and the motor test open. Does any one have one to sell us? The interrupter has six gold connectors that slid into the socket.
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Joined: Jan 2005
Posts: 15,385 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,385 Likes: 13 |
The interrupter only provides flashing lamps and interrupted local ringing. Are you sure that it's bad? The system will still keep a call on hold even if the interruper is bad. The lamp just won't wink. I have some of these interrupters if you really need one, but please verify if the call is actually held or not before we go further.
Ed Vaughn, MBSWWYPBX
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Joined: May 2002
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Did you ground the system?
Retired phone dude
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Joined: Jan 2007
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ev607797
I would like to buy the interrupter with the motor, how much for it. Then we will go from there
It has 5 gold contacts together with one that is one space over
talk to you monday
Vance
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Joined: Jan 2007
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I'm new to this forum and I'm not entirely sure what I'm doing, but I'm looking for help.
We have a 1A2 system in use for on on-air phones and I'm looking for additional music-on-hold cards for a couple of the lines. Anyone have an idea of suppliers that might be able to help?
TIA!
Steve
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