Executone IDS 432 reporting issue

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Re: Executone IDS 432 reporting issue #48161 06/07/06 11:24 PM
Joined: Dec 2005 Posts: 179 Michigan END Member
END Member Joined: Dec 2005 Posts: 179 Michigan	Try this..... Remove all connections except pins 2,3 & 7 on a DB 25 to 25 connector. If your printer is located in a diffrent room, plug in A.C. adapter that removes the ground. Lower the baud rate to 300 or 1200. Print your reports before the midnight reset.

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Re: Executone IDS 432 reporting issue #48162 06/08/06 01:02 AM
Joined: May 2006 Posts: 12 Ontario, Canada b_j_m_f Member
b_j_m_f Member Joined: May 2006 Posts: 12 Ontario, Canada	Thanks for the input ... BUT ... we are using a PC not a printer, so I assume you are suggesting changing the baud to avoid a buffer issue? The only pins on the rs-232 connected are transmit (from the IDS) and ground. We have disconnected RCV at the IDS end. VERY STRANGE !!!

Re: Executone IDS 432 reporting issue #48163 06/08/06 01:05 AM
Joined: Sep 2001 Posts: 2,355 Likes: 9 Canada pvj Moderator-Executone-Isoetec, Samsung
pvj Moderator-Executone-Isoetec, Samsung Joined: Sep 2001 Posts: 2,355 Likes: 9 Canada	What about the other serial port on the system.Is it being used,can you swap ports to see if the same problem happens?

Re: Executone IDS 432 reporting issue #48164 06/08/06 01:43 AM
Joined: May 2006 Posts: 12 Ontario, Canada b_j_m_f Member
b_j_m_f Member Joined: May 2006 Posts: 12 Ontario, Canada	It is being you for an on-site progamming PC. Yes, we could swap this as it it operating correctly for programming. THANKS!

Re: Executone IDS 432 reporting issue #48165 06/08/06 08:46 AM
Joined: Dec 2005 Posts: 179 Michigan END Member
END Member Joined: Dec 2005 Posts: 179 Michigan	Are the reports sent before or after the midnite reset? (What happens if the midnite reset is turn off?) How many reports are sent at the same time? What is the lenght of the "cable"? Is the PC turn off at any time?

Re: Executone IDS 432 reporting issue #48166 06/08/06 08:54 AM
Joined: May 2006 Posts: 12 Ontario, Canada b_j_m_f Member
b_j_m_f Member Joined: May 2006 Posts: 12 Ontario, Canada	4 reports are sent at the same time. Reset has been turned on and off -- no difference Approx run is 35' of sheilded wire to PC PC never gets turned off ... it is used for as a network time clock for hourly staff. THANKS! .... and I am still stumped

Re: Executone IDS 432 reporting issue #48167 06/08/06 02:39 PM
Joined: Dec 2005 Posts: 179 Michigan END Member
END Member Joined: Dec 2005 Posts: 179 Michigan	Just for the hell of it...... Connect a A.C. adaptor to the PC power cord. This is a 2 prong plug with a ground band on the outside. This will remove the possibility of a faulty ground between the phone system and the PC.

Re: Executone IDS 432 reporting issue #48168 06/08/06 10:40 PM
Joined: May 2006 Posts: 12 Ontario, Canada b_j_m_f Member
b_j_m_f Member Joined: May 2006 Posts: 12 Ontario, Canada	Yes ... was considering that. Am going to site today and play !!! Once again THANKS! for the input.