nite mode not kicking in

Support Service-Disabled Veterans!
Discount software from Direct Deals

Print Thread

Rate Thread

Page 1 of 5

1

2

3

4

5

nite mode not kicking in #42456 06/10/10 11:22 AM
Joined: Jun 2010 Posts: 26 MD phonetard Member
phonetard Member Joined: Jun 2010 Posts: 26 MD	I could not find the thread for this so I am making one. I have a Comdial FXII MP5?? tied to a PC with Verbatim v8.2 DOS based voice mail. At 5:30 PM it should flip to nite mode. The flip is no longer flipping. Since I am real green with this system I was glad to find this site. So how do I re-activate nite mode for after 5:30? Thanks.

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: nite mode not kicking in #42457 06/10/10 03:41 PM
Joined: Jan 2002 Posts: 2,328 Harlingen, TX jwooten Moderator-Comdial
jwooten Moderator-Comdial Joined: Jan 2002 Posts: 2,328 Harlingen, TX	Adjust the clock!

Re: nite mode not kicking in #42458 06/10/10 04:34 PM
Joined: Jun 2010 Posts: 26 MD phonetard Member
phonetard Member Joined: Jun 2010 Posts: 26 MD	Did that too. Sorry should have stated the time was fine. After hours it just rings with no transfer/answer nothing but rings.

Re: nite mode not kicking in #42459 06/11/10 01:35 AM
Joined: Jan 2002 Posts: 2,328 Harlingen, TX jwooten Moderator-Comdial
jwooten Moderator-Comdial Joined: Jan 2002 Posts: 2,328 Harlingen, TX	The voicemail will tell you what mode it's in and you can "command" it to night mode. When you get it to night mode then call the voicemail. Do you hear the night routing box info?

Re: nite mode not kicking in #42460 06/11/10 03:29 AM
Joined: Jun 2010 Posts: 26 MD phonetard Member
phonetard Member Joined: Jun 2010 Posts: 26 MD	I can try that at 5:30. Here is a new trist. From what I was just told the phone system should go 5 - 6 rings and then to a group of 4 extentions for 2 rings then to this box that has dept. dialing listing. This is not working and may be what I am looking for?

Re: nite mode not kicking in #42461 06/11/10 03:30 AM
Joined: Jun 2010 Posts: 26 MD phonetard Member
phonetard Member Joined: Jun 2010 Posts: 26 MD	Oh yeh this is during day hours.

Re: nite mode not kicking in #42462 06/11/10 05:04 AM
Joined: Jan 2002 Posts: 2,328 Harlingen, TX jwooten Moderator-Comdial
jwooten Moderator-Comdial Joined: Jan 2002 Posts: 2,328 Harlingen, TX	Quote Originally posted by phonetard: I can try that at 5:30. This is not working and may be what I am looking for? And the reason for my last question!

Re: nite mode not kicking in #42463 06/11/10 11:07 AM
Joined: Jun 2010 Posts: 26 MD phonetard Member
phonetard Member Joined: Jun 2010 Posts: 26 MD	Thanks Jwootin, The VM is in night mode however it just rings away. I am told it is supposed to ring 5 times the at 4 different extentions ring 2 times then to a voise box. Not happening. ?? I see 801 and 802 but don't know what to look for.

Re: nite mode not kicking in #42464 06/11/10 11:11 AM
Joined: Jun 2010 Posts: 26 MD phonetard Member
phonetard Member Joined: Jun 2010 Posts: 26 MD	Forg give my typing.

Re: nite mode not kicking in #42465 06/11/10 11:12 AM
Joined: Aug 2004 Posts: 9,169 Likes: 18 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,169 Likes: 18 SOUTH TEXAS	Does the front set have a night or auto attendant button? In the MP5000 VMMI you're going to have to look to see how the ringing is assigned.