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Joined: Nov 2008
Posts: 4
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Joined: Nov 2008
Posts: 4 |
My message waiting lights will not come on, i believe the problem is in the switch - when i put my but set on the voice mail extension go off hook and dial the lamp string #30501 the switch gives me an error tone as soon as i get to the 3 - anyone have any ideas?
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
can you leave a message from another extension ?
Skip ------------------------------------
Serving SW and West central Fl since 1984
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Joined: Nov 2008
Posts: 4
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Yes, I can do a record and send, i can be transfered from the AA and the messages are always there, but no light.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
what I'm asking is can you light the message light from another extension ?
Instruction should be in the users guide or manual
light the lamp without going through the VM
Skip ------------------------------------
Serving SW and West central Fl since 1984
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Joined: Nov 2008
Posts: 4
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Joined: Nov 2008
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I should clarify, I can light the MW light from another extension and i can also light the MW light with my but set on an analog Voice mail extension by entering #130501, what i am missing is lamping on a programmable function key set up with code 1059+ext# when there is new voice mails
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Joined: Nov 2008
Posts: 4
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Joined: Nov 2008
Posts: 4 |
Update, even on non voicemail ports i cannot dial #30501 for one new message in mailbox 305, the lamp string in the vanguard is correct at #XG, i still believe the problem is in the 28i because when i dial via my but set i get the error tone as soon as i send #3 it errors out right then with an error tone....any help would be appreciated.
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Joined: Sep 2004
Posts: 4,210 Likes: 2
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Joined: Sep 2004
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Sounds like in the COS they have MWI turned off.
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Joined: Jun 2004
Posts: 1,367
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When you go off hook on the analog VM port that is designated by the VM system to send the MWI (usually port 4 or port 3&4 on a 4 port system)do you get stutter tone? If so MWI will not get sent. The stutter tone means a MW was sent to the analog port which you should turn off in COS
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OS 7030
by Bushmills - 09/03/24 12:42 PM
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