DSX40 Caller ID

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Re: DSX40 Caller ID #237357 05/03/08 05:18 PM
Joined: Oct 2006 Posts: 28 Temple, Texas db Communications Member
db Communications Member Joined: Oct 2006 Posts: 28 Temple, Texas	We changed our system out with a new out of box. Now the CID works every other time and or not at all on all three lines. Now what?

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Re: DSX40 Caller ID #237358 05/04/08 02:11 AM
Joined: Jan 2004 Posts: 6,648 Sarasota FL skip555 RIP Moderator-Nisuko-Tie, General
skip555 RIP Moderator-Nisuko-Tie, General Joined: Jan 2004 Posts: 6,648 Sarasota FL	Quote We changed our system out with a new out of box Now the CID works every other time and or not at all on all three lines. did it work every time on line two before the change ? if you put the old KSU back does it still work every time on two ? have you talked to NEC tech support ? Skip ------------------------------------ Serving SW and West central Fl since 1984

Re: DSX40 Caller ID #237359 05/04/08 02:29 PM
Joined: Oct 2006 Posts: 28 Temple, Texas db Communications Member
db Communications Member Joined: Oct 2006 Posts: 28 Temple, Texas	We had called in and they moved us to the software engineer but he never called us back. As you know they don't give out their numbers. I will be on the phone tomorrow morning. Thanks for all of your help. The entire group has been a great help

Re: DSX40 Caller ID #237360 05/11/08 01:09 PM
Joined: Oct 2006 Posts: 28 Temple, Texas db Communications Member
db Communications Member Joined: Oct 2006 Posts: 28 Temple, Texas	Just to bring everyone up on what it was required to get the CID to work. We moved the system options to short distance tested everything works great.

Re: DSX40 Caller ID #237361 05/15/08 05:42 PM
Joined: Mar 2005 Posts: 55 miami, fl, united states telhack Member
telhack Member Joined: Mar 2005 Posts: 55 miami, fl, united states	db, just to clarify the options. Do you mean Line Settings> 3103 >loop length=short, med, long loop ????? I don't see any other options in System for distance.