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Joined: Dec 2003
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I have dialed into the switch and done *2# . I get the Amy Ronk prompt but when I when I get to the point where it asks me if I want to change greetings, i don't get the main greeting, I get "Amy Ronk is not available." or "Amy Ronk is not in today." What gives? I thought this was the system box. Can I only change the gereeting from port 01 or 02? This doesn't seem likely. I can't seem to find anything about it inthe documentation! Arrrrgh! Any help would be nice. Thanks!


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The system is an Electra Elite 48/192 . . . somehow I left the 8 out in the title. DOH!


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This is something that we really don't like to post on the open board for obvious reasons, If you want to work with some one off the site then I suggest you fill out your profile so some one can get ahold of you.


Russ runs a local service and private tech center.

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Thank you for the reply! What you said makes perfect sense and I appreciate your telling me so. Anyhoo, you should be able to see my e-mail addy now. I would appreciate any help you could give. If you can't, here it is:

[email protected]


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You need the Dr. on that, this is his category and he would know. I'm sure he will come along and chime in.


Russ runs a local service and private tech center.

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After you log into Amy Ronk press '0' for admin options. Then follow the prompts.

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That easy, huh? You know, it's a good thing I've got them fooled into believing that I'm a good network admin or this phone job would be taken away from me . . . on second thought . . . = [Linked Image from sundance-communications.com]

Thanks, Doc, you've really saved my bacon once again!


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*2# (probably 2 times to get to the main greeting)

then use the amy ronk login (i'm not going to post it here)

0 will get you to the system manager options.

go to greetings

skip the holiday mode and change the day greeting for opening box.

-----------------------------------
now that said, the main greeting might NOT be in the default $greeting! it can be called anything. you would have to know this in order to change it. if it starts with a $ then you won't be able to change it via a phone. you'd have to do it via a laptop and the cosessions software. if it has a name starting with a number or a name (no $) then you can change it via the phone IF you are the owner of the box.

to do this (if it was a transaction box) you would log into your box like you were going to listen to your messages. then leave a message for that greeting box.

it could also be a regular subscriber box. if that's the case then you log on as that user and change their greeting


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