atcomsystems.ca/forum Forums Other TDM Phone Systems Other Telephones & Systems Trillium Panther 1032

I assume it is a single line machine which will hook into a co line, you should have mentioned it to the tech while he was there, it would warrant another service call as he will have to come out and set up a jack to share line 1.

As well he'll have to make another service call. When did you bring out the answering machine, after he left???

This isn't a Ronco infomercial (but wait there's more). Your first "professional" screwed up if you had all of the equipment in place in that he didn't provide for the analog device. If it wasn't there, it must be your fault. At any rate, service techs can't read your mind, he came to reprogram the system and based on what you told him, did so. If you told him you had an answering machine and it didn't work, he would have made it work. Since you didn't he couldn't read your mind.

Work it out between the two, but plan on paying the second guy or the first.

Carl

Thanks Carl. I needed to be beat up because I forgot to have them do my answering machine.

you might be able to get a trillium panther opx unit. converts key phone to slt for answering machines, cordless phones etc... will answer any line coming in,one at a time of course.

Off the top of my head, there are two systems that allow you to plug a single line device into a key system port and have it function properly and the Panther isn't one of them :-)

I'm not here to beat you up, but you pretty much said in this post that you plugged it into a jack in your old office and it worked fine. I know that all 6 position jacks look alike, but you can't plug a Panther phone into a jack at home and you can't plug an answering machine into a Panther jack. Yet you made it seem like it was a crime that the tech "wanted to make another service call". How do you propose he give you a single line jack tied to line 1 if he is in his office and you are in yours?

If that's the worst beating you get in a week, be glad. Pay one of the guys their money or do it yourself and chalk it up to experience.

I'm thinking that $30-50 spread out over the life of this system isn't a whole lot since the Panther has to be about 15 years old.

Carl

There is a opx available for the panther systems. and it is fine for the likes of a answering machine, cordless, or long line.
this is a converter that plugs in to key port and gives out a slt port, it interfaces with the system as a key phone. the goldstar GSX series had one as well and it worked fine.

Those OPX boxes you refer to for Panther are rare around here, but a search of the internet shows that maybe some are available.

I don't remember when Mitel discontinued the product(at least 15 years ago), but I have 4 systems in my customer base and I only installed two of them and they were used.

It the original poster had one, it probably go lost in the shuffle.

Carl

Will I need a Trillium Tech to set up a jack to share line 1? Reason being the Trillium Tech is 60 miles away and hard to schedule.

If you're going with the answering machine plugged into line 1, no. Anyone who knows how to wire jacks can break out a pair at the location you specify and wire line 1 to it.

Carl, don't write back if he screws it up :-)

Where in Lake County are you? I know of a small company in Buffalo Grove that might help you out if it was just hooking up a jack to line 1 for an answering machine.

There's not too many people left that even know what a Trillium 1032 is--much less work on one and program it.