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#221801 02/05/03 04:57 AM
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Anybody work on these or have any manuals?


Russ runs a local service and private tech center.

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#221802 02/05/03 11:30 AM
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What is the problem???? Any programming must be done from a laptop...Typical Intertel POS...

Mitch Taylor
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#221803 02/05/03 01:08 PM
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A fellow tech asked me if I had anything on it and I told him I would see if I could get him the install and program sheets. So Inter-Tel makes it?


Russ runs a local service and private tech center.

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#221804 02/05/03 02:12 PM
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Intertel dealers sold it along with the Intertel Line, it is actually made by Sprint.

I wouldnt get to involved with it cause basicly its dead... Bad Voice Mail, Bad Hook Switches in Phones, very weak when it came to power surges, and you needed a laptop to do EVERYTHING...
A big fish that made a big splash and sunk...

how many systems have we seen that followed the same route???

#221805 02/05/03 02:27 PM
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i have a sprint protege 616 but have no idea how to program, so you use a laptop, not a phone, huh.

will hyperterm work, what are the comm parameters?

#221806 02/05/03 05:34 PM
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You can use a telephone to program these. I have not had to touch one in 5 years, and I can't even find any of the manuals. They don't have any support and were poorly built. More headache than it worth.


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#221807 02/05/03 09:07 PM
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Words spoken the truth from the Z-Man....
Poorly built is being nice...they area true POS...

Interconnects that had an account from Sprint/North Supply were given great pricing on this system and they fell for it hook,line and sinker....

Avoid this system and Omega/Iwatsu at ALL TIMES...

#221808 02/05/03 09:09 PM
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Oh by the way, they needed special Sprint/Protege software to programm. It was a 4 disk set on 3 1/2 floppy's. Released in 4 versions...each version with a different set of fixes...

#221809 02/06/03 02:27 AM
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Boy you guys make this sound like a nightmare, I think I'll wish him good luck.


Russ runs a local service and private tech center.

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#221810 02/08/03 04:46 AM
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Moderator-Avaya, Nortel
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Quote
<font face="Verdana, Arial" size="2">Originally posted by mitchthephoneman:
Words spoken the truth from the Z-Man....
Poorly built is being nice...they area true POS...

Interconnects that had an account from Sprint/North Supply were given great pricing on this system and they fell for it hook,line and sinker....

Avoid this system and Omega/Iwatsu at ALL TIMES...
</font>

Agree on Protege, but I have had pretty good luck with Iwatsu, at least thier ADIX series. Can't say that I miss working on the older Omega III & IV, or the ZTD, but the ADIX has some pretty nice features. It really boils down to what you were brought up on. For me it was Avaya & Nortel, with some NEC and Iwatsu sprinkled in for good measure. The ADIX even has a very nice ACD package for a good price. I avoid Intertel and Telrad, not because I think they are bad systems, but because I not even sure if I could figure out how to turn one on or off [Linked Image from sundance-communications.com] It really just boils down to what you are comfortable with. Still, I wouldn't break any speed records to get to a Protege service call. I would have to be REAL slow in business to take that one on.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
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