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Joined: Sep 2010
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Hi Everyone i am fairly new to Toshiba i mainly work on avaya but i have a problem with caller id on cix40. When a call comes into the system all 11 digits are displayed on the handset but if the call goes to voicemail only 10 digits are displayed and spoken when you retreive the message missing off the last digit.All advice appreciated.
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Joined: Dec 2006
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First thing that comes to mind is we only get 10 digit clid here in the U.S. It could very well be a limitation of the voicemail not able to see all digits. Toshiba tech support may be a help and you'll need a certified tech for that.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Mar 2001
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You might ask the carrier to send just 10 digits.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jan 2010
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Moderator-Toshiba
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Joined: Jan 2010
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change the SMDI CLI digits to 11 in P579
Cant remember to FB number think it is FB18
Regards
Carl
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Joined: Sep 2010
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Thanks for the replys, Yes i have changed the smdi cli digits to 11 but it seemed to screw up normal access to voicemail so i changed it back. The problem is it is set up the same as all the others i have done but this is the only one with the problem.
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Joined: Jan 2010
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Why do you need to see all 11 digit. It's area code plus phone number equal 10 digits.
Gr8phones4less
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Joined: Mar 2009
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Joined: Sep 2010
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In the uk its 11 digits and unfortunatly it leaves off the last digit wouldnt be too bad if it left off the first 0
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Joined: Oct 2008
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The system needs to be set to 15 digits in the UK, but there is also some programming to do on the GVPH to make sure the MW light goes on. PM me if you need a tech bulletin to follow.
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Joined: Sep 2010
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Thanks everyone the tech bulletin from rob sorted it. cheers
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