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Joined: Jun 2010
Posts: 2
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Joined: Jun 2010
Posts: 2 |
Hi all,
I am running the Toshiba DK280 with Toshiba DKT2020 phones. I have been trying all morning to get the call forwarding feature to work; however, my call gets bounced back to the operator before it gets forwarded.. at least that is what I think is happening.. I am setting forward by using int. #670 according to what i have read this will forward to speed dial 49
please advise on the best and easest way to use call forwarding on this system
i really appreciate your help
Toshiba DK280
Toshiba DKT2020
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Joined: Jun 2010
Posts: 19
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Joined: Jun 2010
Posts: 19 |
Do you have it set to dial 9 for an outside line? If so, you may need to put 9+number.
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Joined: Oct 2005
Posts: 612 Likes: 1
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Joined: Oct 2005
Posts: 612 Likes: 1 |
Where are you trying to call forward the call to? An outside number? You cannot call forward external a transfered call on the DK280. The only calls that can be forwared to an outside number are calls that only ring on one phone and that phone is forwarded externally.
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Joined: Jun 2010
Posts: 2
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Joined: Jun 2010
Posts: 2 |
Yes it is an outside number. So the #670 only works when I call that phone directly. Is there any way to transfer to an extension then have that phone call the remote number?
To give you a little backgtround we are trying to add a remote worker seamlessly to our phone systems at minimal cost and reconfiguration of the system
Toshiba DK280
Toshiba DKT2020
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