Net Emanager B11 & Win7 Install problem

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Net Emanager B11 & Win7 Install problem #200604 03/13/10 02:39 AM
Joined: Sep 2006 Posts: 20 Clarkston MI Ben Weeks Member
Ben Weeks Member Joined: Sep 2006 Posts: 20 Clarkston MI	Hello all, Long time lurker, first time poster. I'm trying to install network emanager 5.20B11 on a Dell Latitude E6400 running Windows 7 Professional. Right after reaching the screen labeled 'setup status' I receive the following dialog box. Error 1720. There is a problem with this windows installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor for assistance. Custom action CreateFTPVdirVista script error -2147024893, : Line 308 Column 2. And then I recieve a 1603 fatal error. I know that the 1603 error means an error occured that prevented the MSI package from sucessfully completed. I don't however understand the cause of the 1720 error. My vendor told me that if I tried to install this that I would doing so @ my own risk as Toshiba doesn't officially support windows 7 yet. Any help would be most appriciated. Ben Weeks Network/Phone System Administrator

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Re: Net Emanager B11 & Win7 Install problem #200605 03/13/10 07:40 AM
Joined: Jan 2010 Posts: 937 Likes: 2 Sydney Australia Carlos#1 Moderator-Toshiba
Carlos#1 Moderator-Toshiba Joined: Jan 2010 Posts: 937 Likes: 2 Sydney Australia	Why did't you install NeM into the virtual XP mode as I have done so and it works very well. I just run the virtual xp and minimise it and then run IE8 from W7 as https://virtualxp/emanager and it runs as normal. There is not an official Windows 7 version available yet but it wont be long now. Regards Carl

Re: Net Emanager B11 & Win7 Install problem #200606 03/14/10 04:05 AM
Joined: Sep 2006 Posts: 20 Clarkston MI Ben Weeks Member
Ben Weeks Member Joined: Sep 2006 Posts: 20 Clarkston MI	I'd considered that, but I discovered that it uses an additional CAL on what ever domain controller you may be connected to. But I may have to use XP mode Ben Weeks Network/Phone System Administrator

Re: Net Emanager B11 & Win7 Install problem #200607 03/14/10 09:49 PM
Joined: Sep 2006 Posts: 20 Clarkston MI Ben Weeks Member
Ben Weeks Member Joined: Sep 2006 Posts: 20 Clarkston MI	I tried installing NEM in XP mode and recieved a 1628 error. I'm starting to run out of ideas at this point. Ben Weeks Network/Phone System Administrator

Re: Net Emanager B11 & Win7 Install problem #200608 03/16/10 04:29 AM
Joined: Sep 2006 Posts: 20 Clarkston MI Ben Weeks Member
Ben Weeks Member Joined: Sep 2006 Posts: 20 Clarkston MI	I was able to get NEM installed in XP mode, I've got to call our equipment vendor to assist me with setting it up. Thanks Carlos #1 for your help in getting it installed. Ben Weeks Network/Phone System Administrator

Re: Net Emanager B11 & Win7 Install problem #200609 04/23/10 04:25 AM
Joined: Dec 2007 Posts: 2,033 Columbus, Ohio MacOSX Moderator-Toshiba
MacOSX Moderator-Toshiba Joined: Dec 2007 Posts: 2,033 Columbus, Ohio	There is a Windows 7 32 bit version of Network eManager available now. - Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.