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<font face="Verdana, Arial" size="2">Originally posted by toshiba-#1:
make sure your processor is programed right in program 03. next check your dtmf card that should be on your processor is good. if its not the system doesnt understand the buttons your pressing.</font>

for some reason dtmf wasn't turn on on the voicemail lines so i had to do that with program 31. now it recognizes the buttons but now a new problem arises, when you transfer to a voicemail box, instead of it picking up right away it just hangs there and then goes back to the main menu, which im sure is not a problem with the phones themselves but more the voicemail system. but i appreciate your help [Linked Image from sundance-communications.com]