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Joined: Mar 2010
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Posts: 77
1. While holding down the Function key, press the softkey that
corresponds to the firmkey you want to program.
The display shows the macro keystrokes (if any) currently programmed
to the selected key.2. Enter the keystrokes you want to include in your macro.
You can enter up to 15 keystrokes using the dial pad keys and the
special function softkeys explained below.
Use the ← key to correct any mistakes.
3. To clear a previously programmed macro, press the [CLEAR] softkey.
4. Clearing macros from keys formerly programmed as Trunk Group or
Set Page keys restores their original function.
5. Press the [SAVE/EXIT] softkey to complete the programming.
6. Select another firmkey to program or press the [EXIT] softkey to leave
programming mode.
To execute a macro:
• Press the key programmed with the macro you want to execute

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[DEST] Dial the number displayed on the DST line when the macro key
is pressed. (Used to program a macro to transfer calls to voice
mail; see the next section for details.)
[LAST NUM] Redial the last number dialed from the console when the macro
key is pressed. (Used to program a macro to recover the most
recently released call; see the next section for details.)
[TONES ON] Send subsequent digits as DTMF tones. (Required when
programming a macro to transfer calls to voice mail; see the
next section for details.)
[INSERT
PAUSE]
Inserts a 1.5 second pause. When the pause ends, digits after
the pause are dialed. You can create a longer pause by
pressing the [INSERT PAUSE] softkey multiple times.
[TRUNK
FLASH]
Inserts a flash for further dialing on a trunk. For more
information, see “Flashing on Trunks” in the SUPERCONSOLE
1000 User Guide.
[RELEASE] Disconnects the console from the call in progress. (Required
when programming a macro to transfer calls to voice mail; see
the next section for details.)

Joined: Jun 2010
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Posts: 136
Sounds like they had a speed dial key, that pointed to the VM

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