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Joined: Jul 2010
Posts: 4
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Joined: Jul 2010
Posts: 4 |
I am installing am IP Office 500 V2. When you access the configuration via Manager it is seeing the combo boards. It is saying unkown for the trunks and when a phone is plugged into the card it will not light up or anything. What do you do to correct this? I have an 8 station board in the third slot and it is working correctly. It is the 2 combo boards in the first 2 slots that are not working.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
What software release R.7 are you running? 5,12,24
Try running (12) on your IPO R.7 and see if this fixes your issue.
I have heard through the grape vine to stay away from (24) for the time being.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2010
Posts: 4
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Joined: Jul 2010
Posts: 4 |
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Joined: May 2002
Posts: 4,305 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,305 Likes: 8 |
What type sets 1400's or 5400's Not 4400's I hope
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Originally posted by smithstelephones:
7.0(5) Yep, upgrade your IPO to 7 (12) and see if that fixes your problem.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I had the same issue. In the process of upgrading to see if that fixes things.
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Joined: Sep 2004
Posts: 719
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Member
Joined: Sep 2004
Posts: 719 |
I have had the same issue with the combo card in the R7 as well as the R6 and R6.1.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
FYI.. upgrade fixed the issues.
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Joined: Oct 2007
Posts: 49
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Member
Joined: Oct 2007
Posts: 49 |
New combo card recently being shipped do require newer 7.0.12 to make it work . I had problem with VCM not being recognized on 7.0.5
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