web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
Page 2 of 2 1 2
#91582 10/16/08 05:03 PM
Joined: Jan 2004
Posts: 515
RIP Moderator
RIP Moderator
Offline
Joined: Jan 2004
Posts: 515
OK, now we need to get down to the BASICS.

If you PRESS Intercom > Speaker > Star Zero Zero,

The PHONE and the DSS will go into SELF TEST MODE.

Do that and let us know if the DSS Lights Up all buttons.

Also, go to MAINTENANCE > Port > Station, ENTER THE EXTENSION Number involved and select STATUS.

That should show (A) they type of Phone connected and (B) if it has a DSS attached or not.

It will also show the SLOT and Port. Post that info and we can provide additional info once we know those things.

And, it wouldn't be a bad idea to print and post a copy of the "EXT INFO" information as well.


RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#91583 11/21/08 06:36 AM
Joined: May 2002
Posts: 4,305
Likes: 8
Moderator-Avaya, Polycom
*****
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,305
Likes: 8
Sorry for the delay in thanking everyone for there help, every thing works fine.

Krn

#91584 11/21/08 10:04 AM
Joined: Jan 2007
Posts: 1,951
Likes: 2
Member
*****
Member
*****
Joined: Jan 2007
Posts: 1,951
Likes: 2
I appreciate you posting back, Ken. Please tell us how this problem was resolved.

Your answer may help the next guy who runs into the same issue.


"Press play and record at the same time" -- Tim Alberstein
#91585 11/25/08 04:41 AM
Joined: May 2002
Posts: 4,305
Likes: 8
Moderator-Avaya, Polycom
*****
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,305
Likes: 8
I was using the default numbers wrongly.
There are 120 ext. I started with 150 on page 1, changed pg 1 to 50, pg 2 to 50, pg 3 to 50.

Works great.
Thanks again

#91586 11/30/08 03:25 PM
Joined: Feb 2007
Posts: 2,473
Member
Member
Offline
Joined: Feb 2007
Posts: 2,473
Something is wrong with the page numbers. If you have 120 extensions how come your first page is 50 if you supposed to have 3 digits numbering plan? Your 1st page suppose to be 1xx, 2xx, 3xx, etc., second increased by 50 and the 3rd again increased by 50. Explain please!

Page 2 of 2 1 2

Link Copied to Clipboard
Newest Topics
1A2 key system A-Lead issue.
by Rupert - 10/29/24 09:01 PM
105A MOH
by John807 - 10/29/24 03:31 PM
How to repair Samsung OS 7100 Power Supply
by NateBates - 10/28/24 07:25 PM
Office serve 7030
by Dean Badelek - 10/26/24 03:56 AM
Forum Statistics
Forums84
Topics94,422
Posts639,464
Members49,818
Most Online5,661
May 23rd, 2018
Newest Members
AndyW251, Dean Badelek, PCCsup, spoonmagician, Eddie5
49,818 Registered Users
Top Posters(30 Days)
Toner 7
R4+Z 4
pvj 3
Eddie5 2
Who's Online Now
3 members (Touch Tone Tommy, Professor Shadow, nortelvoip), 247 guests, and 161 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0