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Joined: Dec 2008
Posts: 232
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OP
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Joined: Dec 2008
Posts: 232 |
We told the customer that the 9100 does not record any calls. NEC engineering confirmed it as well. The customer has stated EVEN if the 9100 does not record any calls that the agents STILL take credit card info over the phone and the phone system still needs to be compliant. Full VOIP, full SIP trunks. Next step is to see if the carrier is encrypted. Thanks for the responses...
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