|
|
|
|
Joined: May 2003
Posts: 34
Member
|
|
Member
Joined: May 2003
Posts: 34 |
We have 8 channels on a T-1 prime for voice, and intertel axxess 5.1, call comes in and the DID info gets passed to the phone switch, and the call gets routed to the correct location, if that person is still on that call and another call comes in with the same did, the call comes in generic with did information and goes to the front desk as t-1 inbound ... I cant see any where on the intertel side that would cause this problem, and i think its on the provider side? can anyone else shed some light on this?  Thanks Robert
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2009
Posts: 73
Member
|
|
Member
Joined: Jan 2009
Posts: 73 |
Robert, Check your flags. DID calls will either camp on or give a busy signal depending on the flag situation. Also look at the forwarding options.
|
|
|
|
|
Joined: May 2003
Posts: 34
Member
|
|
Member
Joined: May 2003
Posts: 34 |
Thanks Larry,
there is no DID information comming in when the same number is called, two inbound calls same DID (number called) and this will do it.
|
|
|
|
Forums84
Topics94,400
Posts639,349
Members49,808
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
333
guests, and
368
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
