Originally Posted by nonameyet
If you press the number 1 on the dial pad of any Idle phone, do You hear what you are describing? if so, then most likely you are hearing what they call Branch ID 1 that is usually the Main starting Branch ( doesn't have to be but, the more you work with ESI the Easier it becomes

You learn something every day i guess .... i have been selling ESI since 2002 and never knew that!!

John Corrigan
New Phone Systems and Service
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