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#56377 02/04/07 10:14 AM
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When I try faxing to one of my DID numbers, I get an error in my AVDAP Monitor that reads "No fax ports available". When I check the summary file in the AVDAP folder, it reads no fax ports. Can anyone tell me how to modify this? This feature has worked in the past and I am not sure why it all of sudden stopped and developed this error.

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#56378 02/05/07 10:25 AM
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What are the red LED's on the FAX card doing? Blinking, solid but dim???


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#56379 02/05/07 12:11 PM
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All are Red, solid but dim. What does this mean?

#56380 02/05/07 02:44 PM
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It means the FAX board drivers are not loaded. I would reload the AVDAP software on top of itself, selecting the proper board settings.
If you're unfamiliar with this procedure, I highly recommend you consult with a certified Inter-Tel Technician.


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#56381 02/06/07 01:51 PM
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I called the local Inter-Tel company and they removed the board, after talking with Inter-Tel Tech Support. I have aksed to be upgrading to the latest voice processor, so that they do not have to go out an find this old board for the NT OS.
Thanks anyway!


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