inter-tel 5000 phantom

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inter-tel 5000 phantom #546579 02/25/13 03:54 PM
Joined: Jan 2006 Posts: 87 lake charles , LA kurthwood23 Member
kurthwood23 Member Joined: Jan 2006 Posts: 87 lake charles , LA	I assigned a phantom extension as a secondary key on a customers phone and it flashes all the time . I can not find anywhere in programing to disable that . Can anyone help nick hunt

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Re: inter-tel 5000 phantom kurthwood23 #546659 02/26/13 02:31 PM
Joined: May 2005 Posts: 526 Twin Falls, Id USA MVSpeed Member
MVSpeed Member Joined: May 2005 Posts: 526 Twin Falls, Id USA	The Phantom is in DND to remove it go to the phantom and expand it under flags DND allowed set it to no. If that isn't an option you might need a software upgrade. I think that flag became available in 4.0? Randy

Re: inter-tel 5000 phantom kurthwood23 #546667 02/26/13 04:53 PM
Joined: May 2009 Posts: 1,198 Connecticut DND ON Member
DND ON Member Joined: May 2009 Posts: 1,198 Connecticut	Randy, that's what I was thinking. Nick, you could create an MDPM phantom and use that instead. Go the digital keyset card and change on of the digital ports to digital phone/MDPM. Assign the second (phantom) port an extension number and use that for the Secondary Call Key.

Re: inter-tel 5000 phantom kurthwood23 #546691 02/27/13 12:10 AM
Joined: Jan 2006 Posts: 87 lake charles , LA kurthwood23 Member
kurthwood23 Member Joined: Jan 2006 Posts: 87 lake charles , LA	the software version is 2.0.8 and I will try that and see if that resolves the issue nick hunt

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