Those 20/30 year warranties kill me. I mean, come on. What customer have you ever seen that stays in one place or at a minimum continues using the same wiring for that long? We do a lot of cable removals where very expensive cabling was installed by a prior tenant and they probably got a lengthy warranty with it just a few years ago. Doesn't do much good when it's in the recycling bin! We are starting to see a lot more landlord enforcement of removals by the tenant when they vacate a building.

As for wiring installed by "the other people", yes that is a huge problem. We show up to do the system installation and half of the cables don't work. Of course, the installing contractor is long gone and we are faced with a choice. Either fix it or return after their contractor fixes it. Even if we charge extra for our troubleshooting time, it still delays our system installation (and of course, the final payment). You can't win when someone else does the wiring. It never works and you always end up biting the bullet to make yourself look good. Most of the time, we are in there the day before the customer moves in. If we don't fix it NOW, we won't be able to deliver a fully-operational system. Someone else makes all the money and we deal with the headaches!

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Ed
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How come there's always enough time to go back and fix it a second time?

[This message has been edited by ev607797 (edited April 26, 2005).]


Ed Vaughn, MBSWWYPBX