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Joined: Jul 2006
Posts: 61
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Posts: 61 |
I have one Phone that I can not dial out from
It goes to a truck and Immediately says CO Hung Up
Can someone please help me?
The Phone System is a dcs500
The trunk works from othe phones
You can call the extension via extension or phone
Please Help. :bang:
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Joined: Nov 2007
Posts: 41
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Posts: 41 |
What type of trunck ive that the same problem with voip trunks if you dont program the outgoing cli it wont work.
please give some more info about the line and how you are tring to dial out on them
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Joined: Nov 2005
Posts: 132
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Posts: 132 |
What version software are you use on the dcs500 ?
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Joined: Jul 2006
Posts: 61
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Joined: Jul 2006
Posts: 61 |
ver 2.2
2003 4.30
We do not use voice over ip
pri trunck
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Joined: Jul 2003
Posts: 6,768
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Posts: 6,768 |
That is not the version of your system. That is the version of one telephone. You need to get your dealer involved this looks like a new and just added phone.
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Joined: Jul 2006
Posts: 61
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Posts: 61 |
Actually no the phone was working fine and just stopped dialing out
I acctually email you on this topic and you never responded
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Joined: May 2007
Posts: 1,218
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I think I know what the problem is... please call my office at 573-499-9991.
Marc
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Joined: Jul 2003
Posts: 6,768
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Joined: Jul 2003
Posts: 6,768 |
Russopower, I have never recieved your email.
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Joined: Jul 2007
Posts: 13
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Posts: 13 |
I have a customer complaining of the same problem on an iDCS100r2. It is a PRI trunk as well, but with only 13 B channels. Could I not have something set up correctly in mmc's?
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Joined: Dec 2007
Posts: 64
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Joined: Dec 2007
Posts: 64 |
Robertnms:
What are your software versions - MCP and T1/PRI?
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