|
|
Joined: Apr 2003
Posts: 104
Member
|
Member
Joined: Apr 2003
Posts: 104 |
i have a customer that the ambient noise in the site almost makes it imposible to use their phones. i have adjusted the db levels on their lines multiple times and still is a problem. any ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Nov 2001
Posts: 1,640
Moderator-NEC
|
Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
What Version SW do they have
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
with high ambient have you tried push to talk handsets or noise canceling handsets ?
try sandman or walker
Skip ------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
Joined: Aug 2006
Posts: 201
Member
|
Member
Joined: Aug 2006
Posts: 201 |
For noisy environments, try this Noise Canceling Adapter . It has been tested and it works with the DSX phones.
|
|
|
|
Joined: Apr 2003
Posts: 104
Member
|
Member
Joined: Apr 2003
Posts: 104 |
thanks for the sugestions
|
|
|
|
Joined: Oct 2004
Posts: 97
Member
|
Member
Joined: Oct 2004
Posts: 97 |
You must have the newer CO cards. You software also must be updated....but the most important issue is the Rev of CO card.
|
|
|
|
Joined: Jan 2007
Posts: 1,217
Member
|
Member
Joined: Jan 2007
Posts: 1,217 |
We put in a dsx40 in a restaurant with version 1.01.17. The customer soon called back threatening to return the dsx because the sidetone was unbearable.
I was dispatched out and upgraded them to version 1.01.34 and immediately the customer said it was a big difference, we haven't heard from them since.
So maybe all you need is a software upgrade.
Aaron
|
|
|
|
Joined: Dec 2004
Posts: 5,722
Member
|
Member
Joined: Dec 2004
Posts: 5,722 |
Both problems....both answers. Hopefully the poster is talking about the site background noise so the noise cancelling handsets should do it, and, yes, the newer software helps the other issue.
Okay?
Ken ---------
|
|
|
|
Joined: Jan 2007
Posts: 1,217
Member
|
Member
Joined: Jan 2007
Posts: 1,217 |
Aaron
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
or "Okeechobee" as we say around these parts
Skip ------------------------------------
Serving SW and West central Fl since 1984
|
|
|
Forums84
Topics94,400
Posts639,349
Members49,808
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
342
guests, and
301
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|