ok - now all set.

COs ring to stations directly and preset forward works.

These problems are solved. Will just wait for new software for future challenges. smile Thank you all.

One more little question please. Is it possible in CCR, in VM, to specify as destination some specific voice mail box directly, say 103, vs extension 103? Something like this: greeting says "press 6 to leave voice mail" and action will be immediately go to certain voice mail box.

Thank you so much for all the solutions and suggestions etc etc!!!