Thanx again! Please I still need help why it does not go to 450 (150-157) when nobody in 451 picks up or if they are all busy.
Again all COs are ringing to 451, preset forward for all COs is set to 450 (preset forward timer is set for 10 sec).
adteldon mentioned this:
"Or overflow the lines from the hunt group 450 to 451" (At that point I had hunt groups swapped...
)
I do not see anywhere in the manual overflowing hunt groups. It talks only UCD with regard to overflowing... Could you pls point me to it (Flash ...)
Thanx.
