Programming a release button on DKT2010-SD

Support Service-Disabled Veterans!
Discount software from Direct Deals

Print Thread

Rate Thread

Page 1 of 2

1

2

Programming a release button on DKT2010-SD #184409 03/28/06 07:33 AM
Joined: Dec 2005 Posts: 14 Toronto, Ontario cglover Member
cglover Member Joined: Dec 2005 Posts: 14 Toronto, Ontario	Hey guys! You may remember me from such "help me" threads as "Oops I broke my voicemail!" =) I'm curious if there's any way to program a Release Button on the DKT2010-SD to drop the line but so that the handset can stay off the hook. I use a headset and it's tedious to pick up the handset and replace it all the time. Thanks,.,,.!

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: Programming a release button on DKT2010-SD #184410 03/28/06 12:59 PM
Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA phonemeister Moderator-Toshiba
phonemeister Moderator-Toshiba Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA	If you have a DK then you'll need to look at program 39 in system programming. If you have a CTX/CIX, look in the user guide which will tell you how to program a release key. You might also be interested in the BHEU/HHEU which is the headset adapter for the DKT phone.

Re: Programming a release button on DKT2010-SD #184411 03/28/06 01:06 PM
Joined: Sep 2004 Posts: 2,017 Lakeland, Florida Voyager Former Moderator-Toshiba, Request an Installer
Voyager Former Moderator-Toshiba, Request an Installer Joined: Sep 2004 Posts: 2,017 Lakeland, Florida	Get an HHEU installed in the phone with the headset, as Phonemeister suggested. Thats what the card is for. Works great with the Plantronics M10 or M12 base. Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network. Toshiba Technical Support at: One Ring Telecom

Re: Programming a release button on DKT2010-SD #184412 03/28/06 05:00 PM
Joined: Mar 2001 Posts: 3,869 Los Angeles, CA Old blond hippity hopping Bunnie Member
Old blond hippity hopping Bunnie Member Joined: Mar 2001 Posts: 3,869 Los Angeles, CA	Hope you can afford an HHEU, they cost about $20 or less down here, but I don't know how much that translates into COLD CASH up there. <grin> THE Bracha, old blond specialist in Rube Goldberg solutions.

Re: Programming a release button on DKT2010-SD #184413 03/29/06 02:42 AM
Joined: Dec 2005 Posts: 14 Toronto, Ontario cglover Member
cglover Member Joined: Dec 2005 Posts: 14 Toronto, Ontario	Thanks for the suggestions... Unfortunately my company is not too big on expenditures that would increase user productivity. Anyone able to provide steps for the software programming method ? P.S. This is the headset I'm using https://www.gnnetcom.com/US/EN/MainMenu/Products/Wireless+Solutions/GN+6210.htm wireless bluetooth, works with both desktop set and cell phone. Really slick.

Re: Programming a release button on DKT2010-SD #184414 04/03/06 02:41 AM
Joined: Dec 2005 Posts: 14 Toronto, Ontario cglover Member
cglover Member Joined: Dec 2005 Posts: 14 Toronto, Ontario	still looking for a way to reprogram a soft button to act as a release key? can this be done by a user at the phone ?

Re: Programming a release button on DKT2010-SD #184415 04/03/06 07:40 AM
Joined: Apr 2006 Posts: 3 Los Angeles, California Kat Member
Kat Member Joined: Apr 2006 Posts: 3 Los Angeles, California	1) Label a spare flexible button as RLS. 2) Go into station programming (#9876) and press Hold 3) Press newly labeled RLS button. 4) Enter code 270 5) Press RLS button again. This is how we do it on our CTX switch. Hope this helps.

Re: Programming a release button on DKT2010-SD #184416 04/03/06 08:59 PM
Joined: Mar 2001 Posts: 3,869 Los Angeles, CA Old blond hippity hopping Bunnie Member
Old blond hippity hopping Bunnie Member Joined: Mar 2001 Posts: 3,869 Los Angeles, CA	They buy you a full blown bluetooth headset and they don't have $20 for an HHEU? Or did you buy it for yourself and take it with you when you leave Scrooge and Sons Coal Company. Which system do you have? It would say on the outside of the Toshiba cabinet? DK 24, DK 56, DK 96, DK 16, DK 16e, DK 40, DK 40i, DK 424, DK 424i, CTX/CIX 100, CTX/CIX 672? An HHEU2 is the little board for your phone if you want to stop messing with buttons. It would be a 476 button on a DK, different animal than a CTX/CIX. THE Bracha, old blond specialist in Rube Goldberg solutions.

Re: Programming a release button on DKT2010-SD #184417 06/28/06 04:59 AM
Joined: Apr 2006 Posts: 105 Picayune, Mississippi Chad B. Member
Chad B. Member Joined: Apr 2006 Posts: 105 Picayune, Mississippi	so if I have a DK280, I need to program a button in program 38 to be 476 for a release key? Thanks

Re: Programming a release button on DKT2010-SD #184418 06/28/06 09:51 AM
Joined: Sep 2004 Posts: 1,436 Sallisaw, OK USA junkman Member
junkman Member Joined: Sep 2004 Posts: 1,436 Sallisaw, OK USA	You would also need to program the phone for no off-hook preference, otherwise leaving the handset off would keep the phone busy. Press line, intercom, or whatever to start the call and release to hang up. Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.