Originally posted by merlinman:
Here's my 2 cents worth.
Which different PBX Platforms and models have you successfully implemented this on?
Let's say the answer is:
Merlin Legend
Nortel Meridan
Toshiba XYZ
NEC ABC
How hard would it be to get a copy of the translations (programming) of those switches and make that available to the Techs that need to make it work at your next installation?
I think that would be a place to start and perhaps could save a problem or two.
I have hooked up to every phone system out there. Believe it or not - getting some type of dump to show how the system was programmed seems to be next to impossible - the vendors ask the customers and the customer, because we sell to the collection industry do not want to give up any info if at all possible.
