We have Mitel sx-100 with call accoutning system in the motel. We had extensive power outage. And it lost all the programming from RAM. We did all programming for generic 217, including all ext & etc. But we have one issue, when incomming calls picked up by master extension and try to transfer to different ext. (in the room) it disconnect the entire call.It happens when we picked up the phone using main ext. But it works fine when we picked up the call from the console. What option we are missing in programming. And also we have call accounting connected to it. We also did program, but somehow it is not showing any charges. Do we have to do any option programming to charge for each calls. Are we missing any option to programming. Any expert advice will be greatly appreciated.
