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Joined: May 2023
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Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: May 2004
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Moderator-Avaya
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Moderator-Avaya
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If repurposed, is there a DHCP scope on the network, grabbing them and pointing them to something?
Make sure the system is set up for SIP, and be on current 11 or 11.1 firmware.
Look here to set up SIP on IPO. https://ipofficeassistance.com/install-sip-phones-on-ip-office/

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I completely misspoke earlier. when I try and CRAFT into them, they just keep resetting or rebooting.
thx

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Moderator-Avaya-Lucent, Antique Tele
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If they are showing "Discover x.x.x.x", wouldn't that mean that they are in H.323 mode, emulating a 9608? Other J179 phones in SIP mode that won't connect to their control unit show a much different error message.

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