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Joined: Jan 2006
Posts: 8
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The 2050 ip phone works perfect in house with voice on a BCM50. When I take it to a remote location ,I connect and can access lines and buttons and time and date BUT no voice thru headset at all, all ports on router are open (confirmed) and RTP in on at my ISP because they provide phones thru the cable service also. Yes the headset works it is brand new.I would love some suggestions.
Thanks
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Joined: Aug 2004
Posts: 9,170 Likes: 18
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Admin
Joined: Aug 2004
Posts: 9,170 Likes: 18 |
On every IP product I work on if there is data but no voice the TCP ports are working but the UDP ports are blocked.
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Joined: Jan 2006
Posts: 8
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Thanks we will double check them
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Joined: Jan 2006
Posts: 8
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RTP over UDP
Begin 28,000 End 28,255
UDP
Begin 20,000 End 20,255
What am I missing
Thanks
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Joined: Aug 2002
Posts: 1,088 Likes: 1
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Joined: Aug 2002
Posts: 1,088 Likes: 1 |
I've also opened those ports but could never get the phone to work 100%. Have you tried a VPN? The VPN works every time.
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Joined: Jan 2006
Posts: 8
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Haven't tried a VPN yet didn't think I needed one
using a laptop, but that will be my last resort.
Thanks for the feedback...
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