|
|
Joined: Sep 2005
Posts: 12
Member
|
Member
Joined: Sep 2005
Posts: 12 |
I want to connect US Robotics’ Conference Link CS1000 to out Norstar DR5 Telephone system, but I’m not able to hear dial tone through it. Can someone help me with this issue? Thanks
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Aug 2004
Posts: 9,169 Likes: 18
Admin
|
Admin
Joined: Aug 2004
Posts: 9,169 Likes: 18 |
I believe the CS1000 is an analog speakerphone. The Norstar is digital. You are going to need to hook up an analog terminal adapter to a spare port and then hook the speakerphone to that.
|
|
|
|
Joined: Sep 2005
Posts: 12
Member
|
Member
Joined: Sep 2005
Posts: 12 |
Yes it says in manual that this speakerphone is analog, but I thought that Nortel is analog too. Can you recommended some analog terminal adapter ? One more think. I can see now in manual that says “do not connect on multi-line system†I guess this is multi-line system. What I should do about this issue? Should I set deducible line ? how to do that?
Thanks a bunch for your help
|
|
|
|
Joined: Mar 2001
Posts: 3,268
Member
|
Member
Joined: Mar 2001
Posts: 3,268 |
Contact your vendor or a vendor like [email protected] in chicago and have him put in an ATA (analog terminal adapter) and plug in your conf phone and away you go. Good Luck
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
You will need a Analog terminal adapter (ATA) made specifically for the Norstar. It will then need to be programmed for your particular setup. Multi-line makes no difference if the Norstar is configured correctly. I suggest you contact a vendor in your area.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
Joined: Aug 2004
Posts: 9,169 Likes: 18
Admin
|
Admin
Joined: Aug 2004
Posts: 9,169 Likes: 18 |
You need a Nortel ATA. It is built for Nortel. It will convert a digital port to analog. You will have an extension number that you can dial to the speakerphone and as far as outbound you can dial a trunk access code to get an outside line or have it programmed to automatically pick a line when going offhooh.
|
|
|
|
Joined: Sep 2005
Posts: 12
Member
|
Member
Joined: Sep 2005
Posts: 12 |
I have to call our vendors. There is no change to purchase this Analog Terminal Adapter by myself and install it? There is a lot of tech programming for installation?
Thanks,
|
|
|
|
Joined: Mar 2001
Posts: 3,268
Member
|
Member
Joined: Mar 2001
Posts: 3,268 |
My advice would be to call a professional telephone person who knows how to put in this ATA. If you want to waste alot of time & possibly money--I guess you can try to do it yourself. I work with many companies that have 2 & 3 full-time IT guys on site---and THEY would not attempt this---but if you feel that you need to do this--then go ahead. Good Luck. Tell us how everything turns out.
|
|
|
|
Joined: Sep 2005
Posts: 12
Member
|
Member
Joined: Sep 2005
Posts: 12 |
You are right I should call professionals to take care of this issue. Just one more question. If I purchase digital speakerphone instead, do I need to program it also (is it easy programming which everyone can do it or I should to call vendors too) or I need just to plug it in the telephone jack? Thanks all for your help
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
It really depends on how your system is set up. You may be lucking enough to plug in a digital Norstar conference phone and everything works fine (dial 9 for an outside line etc.)
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
Forums84
Topics94,457
Posts639,629
Members49,824
|
Most Online5,661 May 23rd, 2018
|
|
1 members (John807),
517
guests, and
16
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|