web statisticsweb stats

Business Phone Systems

Products from our Sponsors
Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Sep 2005
Posts: 12
Member
Member
Offline
Joined: Sep 2005
Posts: 12
I want to connect US Robotics’ Conference Link CS1000 to out Norstar DR5 Telephone system, but I’m not able to hear dial tone through it. Can someone help me with this issue?
Thanks

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Aug 2004
Posts: 9,169
Likes: 18
Admin
*****
Admin
*****
Joined: Aug 2004
Posts: 9,169
Likes: 18
I believe the CS1000 is an analog speakerphone. The Norstar is digital. You are going to need to hook up an analog terminal adapter to a spare port and then hook the speakerphone to that.


[Linked Image]
Joined: Sep 2005
Posts: 12
Member
Member
Offline
Joined: Sep 2005
Posts: 12
Yes it says in manual that this speakerphone is analog, but I thought that Nortel is analog too. Can you recommended some analog terminal adapter ?
One more think. I can see now in manual that says “do not connect on multi-line system” I guess this is multi-line system. What I should do about this issue? Should I set deducible line ? how to do that?

Thanks a bunch for your help

Joined: Mar 2001
Posts: 3,268
Member
Member
Joined: Mar 2001
Posts: 3,268
Contact your vendor or a vendor like [email protected] in chicago and have him put in an ATA (analog terminal adapter) and plug in your conf phone and away you go. Good Luck

Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
You will need a Analog terminal adapter (ATA) made specifically for the Norstar. It will then need to be programmed for your particular setup. Multi-line makes no difference if the Norstar is configured correctly. I suggest you contact a vendor in your area.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Joined: Aug 2004
Posts: 9,169
Likes: 18
Admin
*****
Admin
*****
Joined: Aug 2004
Posts: 9,169
Likes: 18
You need a Nortel ATA. It is built for Nortel. It will convert a digital port to analog. You will have an extension number that you can dial to the speakerphone and as far as outbound you can dial a trunk access code to get an outside line or have it programmed to automatically pick a line when going offhooh.


[Linked Image]
Joined: Sep 2005
Posts: 12
Member
Member
Offline
Joined: Sep 2005
Posts: 12
I have to call our vendors. There is no change to purchase this Analog Terminal Adapter by myself and install it? There is a lot of tech programming for installation?

Thanks,

Joined: Mar 2001
Posts: 3,268
Member
Member
Joined: Mar 2001
Posts: 3,268
My advice would be to call a professional telephone person who knows how to put in this ATA. If you want to waste alot of time & possibly money--I guess you can try to do it yourself. I work with many companies that have 2 & 3 full-time IT guys on site---and THEY would not attempt this---but if you feel that you need to do this--then go ahead. Good Luck. Tell us how everything turns out.

Joined: Sep 2005
Posts: 12
Member
Member
Offline
Joined: Sep 2005
Posts: 12
You are right I should call professionals to take care of this issue. Just one more question. If I purchase digital speakerphone instead, do I need to program it also (is it easy programming which everyone can do it or I should to call vendors too) or I need just to plug it in the telephone jack?
Thanks all for your help

Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
It really depends on how your system is set up. You may be lucking enough to plug in a digital Norstar conference phone and everything works fine (dial 9 for an outside line etc.)


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Page 1 of 2 1 2

Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
NEC Aspire Analog Extensions
by teldata1 - 12/18/24 07:08 AM
Crack pwd on NS700?
by Toner - 12/17/24 01:45 PM
ds2000 issue
by jsaad - 12/17/24 10:11 AM
Forum Statistics
Forums84
Topics94,457
Posts639,629
Members49,824
Most Online5,661
May 23rd, 2018
Newest Members
Abdul Munna, Sandrino, micro, nurelion, FooF
49,824 Registered Users
Top Posters(30 Days)
Toner 11
jsaad 6
BrianS 3
dans 3
Who's Online Now
0 members (), 36 guests, and 54 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0