Just installed a KX-TA824 last night. It was replacing a KX-T61610 so everything was pre-wired. Thought this woud be an easy switch with just some light programming.
No such luck! Problem is that when the DSS buttons are programmed on the KX-T7030 phones, several of the DSS buttons light up until the call is answered.
The system has extensions X101 to X112 plus X116. The only DSS extension buttons that work right are X101, X103, X106, and X107. This is happening on all extensions. In other word, any DSS button on any phone will light up on an incoming call if that button is assigned to X102, X104, X105, X108, X109, X110, X116.
I have disconnected all extension but X101 from the PBX and still get the same problem. If I clear all of the DSS buttons, they do not light up with an incoming call. If I flip X103 and X104 buttons the problem follows the X104 assignment.
I was hoping to get this up and running this weekend, but my suppliers tech is out until Monday. Any help would be appreciated.
Thx
KX-TA824 + 3x8 board + doorphone card
Check, or uncheck, DSS Lamp mode. It's program 112. That should make all of your DSS lamps behave.
Carl
Did you do a program 99 system clear before programming?
I did use 999 when I first started it up, but will go thru all of that again.
I also examined 112 to make sure it was enabled, but I will toggle and test it.
I just tried 999 once again with no change in the problem. I also toggled 112 to disable, then tested; toggled to enable, tested. No improvement.
I reset all of the DSS buttons on X101, disconnected all extensions except for X101, switched the system off, then on, then did a full reset using the 2 switches in the case. Without the DSS buttons programmed on X101, they do not light up with an incoming call.
I then programmed X101's DSS buttons for X101, X102, X103, X104. They all light up with an incoming call. That is a little differnt than before but still not right.
Any other suggestions would be appreciated.
Put in a different system :-)
I got around to checking it and RTFM. 112 keeps the DSS from blinking on CF/DND per 1.1.70 of the OM. Since the extension is "busy" on incoming calls if it rings, you get a red light. I never noticed it before because we don't usually ring all phones or set up DSS buttons in our 824 applications. For fun, set 112 to enable, go to a phone and on the intercom press FWD 4#. You'll see what 112 does.
The solid red on incoming calls must be a feature, not a bug. It doesn't do that on my TAW or TDA.
Carl
RTMF - read the manual first? Actually have read every reference to DDS in the manuals and on this site with no luck (HRTMF?). That's when I turn to the experts.
Hard to believe that it is a feature. I've installed and programmed 1 KX-TA308, 4 or 5 KT-TA61610's, and a KX-TD816 and never seen this. The DDS/BLF is really useful in a home to see who is doing what on the system. I use it all the time. BTW, what happens on a DDS console with incoming calls? Does every extension light up with an incoming call (assuming ringing is enabled at the extensions)?
I am looking at 9.1.111 "Proprietary Telephones - KX-T7700 Series Incoming Lamp Control" in the Programming Manual right now to see if that has any helpful options.
I will try FWD and DND. Will also try delayed ring on an extension. Will seach for more "Lamp Control" references.
Unfortunately your jest "Put in a different system" may be all to true. I'm thinking about reinstalling the old 616 -- don't like going backwards!
Carl, thanks for the leads. I'll report back what I find out.
Chris
I did my testing with 7700 series phones. Don't waste time on that part.
Can you plug phones directly into the ksu with line cords and test?? You might have a modular plug on your station wiring that is shorted. Shorted mod plugs can do all sorts of things. I dont think it is a programming issue. I have installed many of these without these kind of issues. You might have a bad KSU.
Pretty much each time I check back on this board there is another thread or two about the TA824. What a piece of crap Panasonic put out there.
No, it's an "if it would just" system. Included in the price of the box is a single channel DISA, CID to extensions, and CO VM monitoring.
If Panasonic had just given it Ring groups, 24 lit button sets, and better VM features and cell stations, it would have been a great box. Or conversely, if they had incuded free extension CID, free DISA, and CO VM monitoring on the TDA-50g it would be a great system.
Two different markets. Unfortunately, the 824's limits doom it for any serious application, but it works fine in places like restaurants and small businesses that use CO voice mail.
Carl
I agree with Carl, I have a few TES824 installed(more or less the same as the Ta) and they are inexpensive and do what they say they will. the biggest problem is people installing them not knowing the limits of the system.
The problem here is not a huge one, and the customer will not even notice it after a while.
A person self installing one of these I do not blame for getting caught out, but someone selling this equipment without knowing what it can and can't do, should pay to put in something that will do it...
@Alvaphonepro - Figured out that 1 out of 12 extensions does have some kind of short. Have to check a 300' run that goes underground . . . praying the problem is at a terminator block.
@Carl - the feature manual (FM) pg 21 1.1.9 says . . . "a busy extension (i.e., an extension that is ringing or having a conversation), . . . so you're right it appears to be a feature. Tried FWD, DND, Delayed Ring all worked as expected given FM explaination.
After clearing all of the memory I started to add KX-T7030 phones to the system. First extension, X101, each DDS would light up with an incoming call per the FM.
The moment I programmed one button at a station, say x103, the DDS buttons on the other stations (X101, X102) representing X103 ceased to light when a CO rings but operated just like my old 616 (ie light on transfer, intercom, off-hook but not on incoming CO ring). Great . . . that is what I need!
Extension with SLT, fax, KX-T7020's or no phone still have the problem/feature of DDS lighting on incoming CO ring (work around - use delay ring).
I am unable to get any KX-T7020's to program or operate at all. Are these phones compatible with the KX-TA824? My supplier's techie, who has been helpful today, says yes; my experience so far - says no (work around - buy some 7700's)
Next step is to dive into the software programming. I think I've exhausted the programming from a phone (really use to the 616). Any particular areas covering DDS and BLFs fot SLT that I should focus on?
BTW, this is a relatively simple install. It is in a private home that is rented during the summers. So a way to answer 2 COs or intercom from about 12 locations, a fax and a simple answering machine. The only thing the 616 needed (or, actually, I wanted) was CID and a few more extensions.
I had great luck with the KX-T61610 for 20+ years in this location. Hoping the 824 is as durable and trouble free.
Thx
You should have asked here first a KX-TAW848 would have been a better choice !much better softwre in the 48 You could have had some nice portables Stations running too!
Two dealers told me it had been discontinued. Figuring out the initial configuration and the add-ons I needed was difficult. Concerned about 2.4 traffic interference with Wi-Fi. Unsure about KX-T7000 phone compatibility. Unsure of the cost but assumed it was more than an 824. Concerned about renters misplacing or walking off with the wireless handsets.
The geek inside me liked the integration of wireless with wire, call passing from cell to cell, etc.
Simplicity, availability, backward compatibility, currently supported hardware were important and won out.
Tested the KX-T7020's connected directly to the KX-TA824. There is very little feedback when programming unlike the 7030's, but they do work.
Need to check the wiring at a few mod plugs to make sure there are no shorts or crossed pairs.
Once programmed the 7020's DSS buttons on other extensions behave like the 7030's (DSS lights up for intercom, transfer, off-hook but not on incoming CO ringing).
SLT DSS still lights on CO ringing, but I can delay ringing on the SLT which minimizes the problem. I'm going to try to wire the SLT in parallel with a system phone and see what happens.
The KSU and system phones are operating properly and the programming is sufficient for the moment. So I'm almost done!
Sort of an odd-ball problem. I'm just relieved that the hardware does not have to be replaced. Thank you Carl and Alvaphonepro for the suggestions.
Were abouts on the cape are you?
Originally posted by Lan_Rover:
Two dealers told me it had been discontinued. Figuring out the initial configuration and the add-ons I needed was difficult. Concerned about 2.4 traffic interference with Wi-Fi. Unsure about KX-T7000 phone compatibility. Unsure of the cost but assumed it was more than an 824. Concerned about renters misplacing or walking off with the wireless handsets.
The geek inside me liked the integration of wireless with wire, call passing from cell to cell, etc.
Simplicity, availability, backward compatibility, currently supported hardware were important and won out.
trick is not to use ch 6 on wifi you could have got a 848 for peanuts but what you should do is save for a tda 50g there are 2 tda/e/p guys in Centerville!
LOL. So today, or this morning, I got to reading my 624 manual and found 968. It's the lamp control for a 77xx series phone. You CAN control how the DSS/BLF behaves in the "new" phones.
Doesn't help on 7020's though. Now if I can find where you can control the sequence of outgoing lines like I was looking for.....
Carl