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Posted By: benb TDE - 11/16/07 05:02 AM
Just wanted to pass along I finished my TDE training earlier this week down at Panasonic in NJ. There are some nice enhancements to the TDA product to include a new line of IP telephones that support blue-tooth and the ability for the system to support SIP extensions. I was able to connect a SIP softphone to the TDE very easily. SIP trunking will be coming very soon. There is also a newer version of the Panasonic IP softphone as well. The processor now has a built in LAN port so no more need for a CTI link card too. It would take some time to go over the rest of the enhancements but what I mentioned were the most impressive to me personally. If any one has any questions about the TDE feel free to send me a PM and I'll try to answer them. I'll be installing a TDE system here in my office to play around with it as I was only exposed to it during training thus far.
Posted By: peter doyle Re: TDE - 11/16/07 08:10 AM
Yep a lot of nice features however there’s one thing I don’t like which might be different over there!! That’s a separate power supply. Yes separate is what I mean when you buy the system here you get the warning batteries not included. One thing i always felt to be good about Panasonic was if you wanted to upgrade to more Exts or lines you only had to buy the equipment and plug it in, seems they chosen the route of the other suppliers. But gone one better, with charging €250.00 extra for the power supply.
Posted By: OBT Re: TDE - 11/16/07 08:35 AM
I didn' like the blue tooth headset, was slow to re-act,took 2-3 seconds from pressing the button on headset to when voice path was open.

Main board comes with a lot of extra onboard equipment, like smv and Ip extension as standard, but you are paying for them anyway.

Benb, if you have a 100/200 kxtda you can change the the cpu to a kxtde cpu and it becomes a kxtde
Posted By: county wide Re: TDE - 11/16/07 09:01 AM
Quote
Originally posted by peter doyle:
Yep a lot of nice features however there’s one thing I don’t like which might be different over there!! That’s a separate power supply. Yes separate is what I mean when you buy the system here you get the warning batteries not included. One thing i always felt to be good about Panasonic was if you wanted to upgrade to more Exts or lines you only had to buy the equipment and plug it in, seems they chosen the route of the other suppliers. But gone one better, with charging €250.00 extra for the power supply.
the power suppies for all but the 50 have never
came with the ksu/card cage here in th US Of A.
Posted By: OBT Re: TDE - 11/16/07 10:00 AM
They were first to be bought separate here when they came out as well, but Panasonic said that the sales men here would not be able to spec the power supplies or for cost reasons chance the small PSU, and with good reason, I have seen 30-40 7433 on a 100 system ( upgraded from td1232) and at night most of them were set to ring and when a call came in the system rebooted with the power surge(that was with the Medium PSU).
So here we get the 100 with a medium psu and the 200 with a large
Posted By: Carl Navarro Re: TDE - 11/16/07 11:36 AM
It's not rocket science, it's math. We tell a customer they can migrate 20 non-76xx sets (20x4=80) on an M power supply and 40 (40x4=160) on an L. Anything beyond that requires a calculator or the spreadsheet program.

Carl
Posted By: county wide Re: TDE - 11/16/07 12:43 PM
Quote
Originally posted by OBT:
I didn' like the blue tooth headset, was slow to re-act,took 2-3 seconds from pressing the button on headset to when voice path was open.

Main board comes with a lot of extra onboard equipment, like smv and Ip extension as standard, but you are paying for them anyway.

Benb, if you have a 100/200 kxtda you can change the the cpu to a kxtde cpu and it becomes a kxtde
I wonder if we'll have that slidein cpu upgrade
option here in the USA since not all are being tde cerified here!
Posted By: county wide Re: TDE - 11/16/07 01:02 PM
Quote
Originally posted by peter doyle:
Yep a lot of nice features however there’s one thing I don’t like which might be different over there!! That’s a separate power supply. Yes separate is what I mean when you buy the system here you get the warning batteries not included. One thing i always felt to be good about Panasonic was if you wanted to upgrade to more Exts or lines you only had to buy the equipment and plug it in, seems they chosen the route of the other suppliers. But gone one better, with charging €250.00 extra for the power supply.
when you think about it other then the kxt 308/616 the 12311D and the 96/336 was a card cage and seperate power supply technology then the td was flatpack again excluding the 500 and now were back to card cage arrangement c'mon pany pick a plan and stick with it!!
Posted By: benb Re: TDE - 11/16/07 01:08 PM
Quote
Originally posted by OBT:
Benb, if you have a 100/200 kxtda you can change the the cpu to a kxtde cpu and it becomes a kxtde
Thanks, I was aware of that before the class. I had taken a webinar on the config. As the blue tooth goes that delay is pretty much across the board as I have seen with any blue tooth device. It just takes getting used to it. Here in the US you need to have been certified on the TDE before you can purchase the product from distrubution. I still think it's a step in the right direction for Panasonic though they need to work on their IP networking integration between systems. Still have a ways to go there in my opinion.
Posted By: county wide Re: TDE - 11/16/07 01:33 PM
ben honestly I understand all these bells
and whistles a toys they are comming upwith but tell me how many tda's you've install to replace
a customer that has outgrown a dual td and either
not wanted to do a 500 or have not wanted
to put that second 1232 in as an expansion
option there are still plenty of people that want to just pickup the same old phone they've been using for 10 years and make a phone call...

i do have to admit that lee and bellingham
are like night and day but I still maintain and install a fair amount of kx-td products....
btw did you know I do a fair amount of sub work
on the cape for the tda/e dealer!!drive right
past b'ham every time I go out there
Posted By: 94astro Re: TDE - 11/16/07 02:04 PM
Any mention of a new (and improved) voicemail?
Posted By: county wide Re: TDE - 11/16/07 02:58 PM
Quote
Originally posted by 94astro:
Any mention of a new (and improved) voicemail?
how hard would it be to have a special
class of service for room phones that had canned
propmts the guest in room/ext 105 is not available right now please...... beep and
allowed you to do automatic wakeup calls
and other hospitality related things like when a room has been checked out it is automatically
reset for the next occupant would make the tda way more flexable and while they were at how about a real basic call accounting sysytem that could hand call costing to the pms right off the ip connection
and wind up in the guests folio.
Posted By: C5Z Re: TDE - 11/16/07 03:38 PM
Quote
how hard would it be to have a special
class of service for room phones that had canned
propmts the guest in room/ext 105 is not available right now please...... beep and
allowed you to do automatic wakeup calls
and other hospitality related things like when a room has been checked out it is automatically
reset for the next occupant would make the tda way more flexable and while they were at how about a real basic call accounting sysytem that could hand call costing to the pms right off the ip connection
and wind up in the guests folio.
The TDA/TVA does most of this now.
Setup room phones with english guidance 2 with prompts removed that are not needed. Wakeup can be set from room phone or front desk. Check in/out cleans out mailboxes and shuts down phone.
Install a cheap call accounting system with PMS integration.
Posted By: THE PHONE GUY Re: TDE - 11/16/07 04:19 PM
panasonic is releasing there pms system next year
so you wont have to worry on integration
our company has about 75 tdas(100 and 200) and 12 tda 600s and 3 TDEs and i wouldnt go back to kx td ever
Posted By: benb Re: TDE - 11/16/07 04:33 PM
Quote
Originally posted by county wide:
ben honestly I understand all these bells
and whistles a toys they are comming upwith but tell me how many tda's you've install to replace
a customer that has outgrown a dual td and either
not wanted to do a 500 or have not wanted
to put that second 1232 in as an expansion
option there are still plenty of people that want to just pickup the same old phone they've been using for 10 years and make a phone call...

i do have to admit that lee and bellingham
are like night and day but I still maintain and install a fair amount of kx-td products....
btw did you know I do a fair amount of sub work
on the cape for the tda/e dealer!!drive right
past b'ham every time I go out there
We still have a TON of TD's out there and have moved a lot of them to the TDA as well. I beleive you can still put some one into a TDE and let them keep their old phones but I'll have to look at that again. That's funny you may have passed me on the highway at some point.
Posted By: OBT Re: TDE - 11/17/07 05:38 AM
I agree with having to be certified, but if you are certified to do the tda then you should be allowed to do the tde as is unfair to lose a customer for a upgrade because Panasonic think you are too small a company to sell it, not because you are not qualified to do it.
benb, sorry for stating the obvious to you meant to phrase it as a general statement not pointed at you.

Ken
Posted By: county wide Re: TDE - 11/17/07 06:58 AM
Quote
Originally posted by THE PHONE GUY:
panasonic is releasing there pms system next year
so you wont have to worry on integration
our company has about 75 tdas(100 and 200) and 12 tda 600s and 3 TDEs and i wouldnt go back to kx td ever
i was suggesting that you do go back to the td
there is still plenty out there....
Posted By: county wide Re: TDE - 11/17/07 06:59 AM
Quote
Originally posted by OBT:
I agree with having to be certified, but if you are certified to do the tda then you should be allowed to do the tde as is unfair to lose a customer for a upgrade

Ken
thanks ken
Posted By: kevhawk13 Re: TDE - 11/17/07 09:34 AM
Believe me, Panasonic is not trying to miss out on any sales. So if you're doing a fair amount of TDA's and you have an eligible TDE application, I'm willing to bet you'll suddenly be certifiable. Plus the TDA's can be converted to TDE's by changing out the processor. It's all about dollars.
I think most of us still have plenty of TD's out there, but if you're not urging your customers to get into a TDA, you're doing them a disservice. The product is getting scarce.
Posted By: county wide Re: TDE - 11/17/07 12:36 PM
Quote
Originally posted by kevhawk13:
Believe me, Panasonic is not trying to miss out on any sales. So if you're doing a fair amount of TDA's and you have an eligible TDE application, I'm willing to bet you'll suddenly be certifiable. Plus the TDA's can be converted to TDE's by changing out the processor. It's all about dollars.
I think most of us still have plenty of TD's out there, but if you're not urging your customers to get into a TDA, you're doing them a disservice. The product is getting scarce.
I'm not strearing new customers away from the tda
i just think that the voip thing nt phones with
wall warts pluged into them and all the bells
and whistles are not always going to sell
equipment to an outfit that is only really want's
to add 20 7400 series phones unless it gets to the
point you just can't buy the old phones or
equipment which don't fool your self theres more
of it around then you think.....
Posted By: kevhawk13 Re: TDE - 11/19/07 08:31 AM
Sure it's out there, but how long are you going to sell your customers old equipment? That's the equivalent of the retired phone guy who continues to put a band aid on old beat up equipment because he doesn't want to learn a new product. The TDA can be quite basic if need be. That's where the knowledge of your product is important for shaping it to your client's requirements.
Posted By: county wide Re: TDE - 11/19/07 04:54 PM
hey i'm far from retired and my last td is
is going in a 10 room asian hotel to replace an sx 20 that want's bare bones caller id a reasonable price then i'm of to
bigger and better things .....just like you
big guys in calf.
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