Getting a system ready to put in and have to I have a couple of DBM 32 I think that's the part number anyway the consoles when the AA starts they lite up and I cant find away to get it to quit doing that any ideas? :confused: someone said there was no way to change it so I though someone here might of encountered it and found a way to keep it from doing that. Or they was right.

How is it programmed? Do you do have lines assigned and using a line to test? What buttons are programmed on the phones?

Could you specify "they light up"? Is it the lines? DSS buttons? What button is programmed that lights up? All of the buttons on the DBM?

Steve

The DSS buttons lite up red then go out I have DSS on console and console are on ext.10 and 13 when AA answers it lites all DSS buttons even the ones we put on the phones and ext. 10 and 13 will beep. I hope that helps.If you need more info let me know.

(Also have 2 ext. that will lock themselves and have to unlock)Takes about 1 min and they will lock themselves.
Thanks for the help

under the DSS buttons was programed as USER instead of dial but when did that no lights when phone on DND is there a cure for that. Also still have 2 phones that will lock themselves out.
Thanks

Did you upgrade the Phones firmware (and more importantly the DBM32)??

Yes the firmware was upgraded.What do you program for the buttons on the DBM32 to get lights when DND or on the phone and to be able to push DSS button and call that ext. I think im not putting the right program under the buttons.

Have you programed the DBM32?
Ex: Say you have a DBM32 attached to a 1416.
To program the first button on the DBM-32,........ program button 17 and so on.

Yes have programed buttons put them as user and they all blink when AA answers and gives a beep at console phones. Put them in as dial and get no lights.Is there another way to program the buttons to give you lights when someone is on the phone and not blink when AA answers and beep?

Your issue is not the button programming, but rather that all of those phones ring on an incoming call in addition to the auto attendant. Removing ringing on all of those phones and the blink will stop.

Thanks I will do that

I removed all ringing and it worked except for one thing the console lights come on when AA answers and flash 5 times. Is there a cure for that?

Ummm... remove ringing from that phone as well. If the auto attend answers immediately, there is no need to have other phones ring.

Yes no ringing on any phones.
Thanks