Cannot access IDCS 500 System - 09/18/09 09:31 AM
Hello,
We have a Samsung IDCS 500 phone system installed in our office and we used to be able to access the system through the OfficeServ program by IP address but starting about a month ago we lost that connectivity. We were also able to connect to the system locally through the COM port but that has stopped working as well. The IP address is set on MMC xxx but we can't ping the IP anymore.
Anyone come accross this issue before?
Any help would be greatly appreciated.
Thank you,
Armen
We have a Samsung IDCS 500 phone system installed in our office and we used to be able to access the system through the OfficeServ program by IP address but starting about a month ago we lost that connectivity. We were also able to connect to the system locally through the COM port but that has stopped working as well. The IP address is set on MMC xxx but we can't ping the IP anymore.
Anyone come accross this issue before?
Any help would be greatly appreciated.
Thank you,
Armen