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Posted By: ctc SV8100 DID routing - 10/21/11 06:32 PM
I have a SV8100 with a PRI. The main number rings a group of phones and it is not listed in the DID routing table, how is the routing defined for a number that is not listed ?
Posted By: madwok Re: SV8100 DID routing - 10/21/11 08:43 PM
Received Number could be blank as long as you defined it in 22-17-01 . Are they not in 22-17-01 also ?
Posted By: ctc Re: SV8100 DID routing - 10/21/11 10:20 PM
22-17-01 is blank, everything in 22-17 is blank.
The DID routes are defined in 22-11 but not the main number.
Posted By: dutchy Re: SV8100 DID routing - 10/22/11 02:38 AM
in 22-09 you have item 02 called received vacant number operation this could be set to disconnect or transfer 22-12. in 22-12 you define a ringgroup to ring if the number is not listed in 22-11.

hope this helps
Posted By: doghart Re: SV8100 DID routing - 10/22/11 01:53 PM
Quote
Originally posted by ctc:
I have a SV8100 with a PRI. The main number rings a group of phones and it is not listed in the DID routing table, how is the routing defined for a number that is not listed ?
Check 22-10 and see how the tables are split up.

I will typically assign the first 500 tables to be the same in all 8 modes and then use table 500-599 for day mode routing and 600-699 for night mode routing of the main number.

Did you use PcPro to listup ALL of the DID tables? The # may just be in a very high table.

D
Posted By: ctc Re: SV8100 DID routing - 10/22/11 06:36 PM
Sorry guys, I found it in the DID table, it was further up. I never skip entrys and have it all in a block so I missed it.
The number rings on a virtual extension 301.
To make that ring on a phone I have to put a VE 301 key on the phone or is there another way ?
At night it rings to 303,303 is call forward to voice mail, how do you control to which greeting it goes ?
Thank you !
Posted By: fonemanlee Re: SV8100 DID routing - 10/23/11 08:02 AM
You are correct, you will need to program the virtual to appear and ring on the phone that you want it to ring on.
Posted By: fonemanlee Re: SV8100 DID routing - 10/23/11 08:05 AM
It would be easiest to set mailbox 303 as the night greeing. If you are using the Blade voice mail, set 303 as a transaction box and assign it to be owned by a box that you want to be able to get the messages. T-boxes automatically place messages that get left in them into the owner's box.
Posted By: ctc Re: SV8100 DID routing - 10/23/11 09:55 AM
It is a inmail.
How can I light up a button on a phone when VE 303 has messages ?
Posted By: doghart Re: SV8100 DID routing - 10/23/11 11:17 AM
Quote
Originally posted by ctc:
It is a inmail.
How can I light up a button on a phone when VE 303 has messages ?
Button type 77 secondary data will be the mailbox number.

When you press that button it will log you into that mailbox.

Cool, huh?

D
Posted By: ctc Re: SV8100 DID routing - 10/23/11 11:48 AM
Yes that is cool, Thanks
When you have it go to the main greeting how do you control which one it goes to ? (001,002....)
Sorry for all the questions I am trying to cover all the options.
Posted By: doghart Re: SV8100 DID routing - 10/24/11 04:45 PM
That's all controlled by your schedule in 47-12.

It can be confusing because under which greeting plays by default it just shows "1" not 001.

You can type in 001,002 etc... and it will work.

When you build a schedule here the times CANNOT overlap. so your schedule for 8-5 would look like:

00:00 - 07:59 = 002 (closed message)
08:00 - 17:00 = 001 (open message)
17:01 - 23:59 = 002 (closed message)

D
Posted By: doghart Re: SV8100 DID routing - 10/24/11 05:05 PM
if you have an NEC tech ID I would highly suggest logging on the the myneclearning website and taking the 8100 and inmail certification tests.

I know the Inmail one is free, as are several others.

D
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