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Posted By: philtech06 Caller ID again - 12/04/10 08:16 AM
I have read the other posts concerning No Caller ID displayed. I just installed a model 3501 STSe with a SLIB board in Slot 2 and a CIDU board in the upper right hand corner of system. Four incoming lines. Is there anything else that is needed? Flex button programing has not worked or I may be doing it wrong. The Speed+Speed routine did not work either. Caller ID works on a non-system phone. Any help is appreciated.
Posted By: justbill Re: Caller ID again - 12/04/10 08:22 AM
If I'm reading you right you want CID to SLT's? If so that takes a SLIBC, which they don't make anymore, but someone may have one.

If you're talking about the digital sets see the FAQ's for ICLID problems.

EDIT: Never mind about the SLT's I see you're talking the on board SLIB2
Posted By: philtech06 Re: Caller ID again - 12/04/10 09:20 AM
Thanks justbill for the response. I've read the FAQ, but don't know what prior to FP2, FP2+ and FP3 are. Sounds like s/w versions.
Posted By: justbill Re: Caller ID again - 12/04/10 09:31 AM
You'll have to determine which feature package you have.
Posted By: philtech06 Re: Caller ID again - 12/04/10 09:33 AM
Thanks I will check.
Posted By: philtech06 Re: Caller ID again - 12/09/10 11:36 AM
Update concerning my CID problem STSe. I found that the CIDU module was not seated properly. I re-seated the module and re-programed the unit. Now the number is diplayed but no name.
Posted By: philtech06 Re: Caller ID again - 12/09/10 12:02 PM
I just found out that if another extension is in use,(4 total) both name and number is displayed.
Posted By: philtech06 Re: Caller ID again - 12/09/10 01:44 PM
Update. Name & number are displayed only if Line 1 is busy. Other than that, just the number.
Posted By: justbill Re: Caller ID again - 12/09/10 01:48 PM
I'm pretty sure you need to program a button to display both name and number.
Posted By: justbill Re: Caller ID again - 12/09/10 02:05 PM
Yes, check page A-4 in the manual.
Posted By: draynor Re: Caller ID again - 12/09/10 08:09 PM
Just dial 653 on the phones showing just the number & press the on/off button. Then forget about the 653. It works as a toggle to switch from number to name & number.

David
Posted By: philtech06 Re: Caller ID again - 12/13/10 08:26 AM
Thanks David I will give this a try.
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