atcomsystems.ca/forum
Posted By: gtsman Stratagy admin software - 01/04/06 11:39 AM
I am looking for the stratagy admin. software to connect to IVP8 voice mail. Anyone know where I can get it.

Thanks in advance,
gtsman
Posted By: Voyager Re: Stratagy admin software - 01/04/06 04:16 PM
You have a PM.
Posted By: fon_guy Re: Stratagy admin software - 04/18/06 07:26 PM
voyager, i've seen 2 posts by people looking for the ivp8 r2 admin software, you told both they had a pm.
my question is....are you telling them not to post stuff like that here, or where to get the software? i only ask because....if, hypothetically, someone else was looking for the same thing as these 2, should he bother asking? hypothetically.....

have fun
I think they send s/w to techs not to doctors and lawyers.
Posted By: newtecky Re: Stratagy admin software - 04/18/06 08:13 PM
Toshiba techs can download the SW from Toshiba's site. We also get CD's when we get a new system.

If the customer wants, we will give them a copy, or install it for them. We even give the customers a link to our private web site to download.

I guess the question would be, would it be against the licensing agreement to post a link to download the Admin SW? If not, who will share their banwidth to share the file? Is the Admin SW by itself a security risk if passwords are not also given?
Posted By: fon_guy Re: Stratagy admin software - 04/18/06 08:38 PM
the system is new(customer is a national account and got it themselves straight from toshiba), the only software that came with it was the documentation cd, and there ain't no programmer on it, i've been though it 4 times. customer's telecom dept has e-mailed me what they thought was the programmer, but it isn't.

the company i used to work for was a toshiba dealer, but they closed about a yr ago so i'm on my own now. customer is also iwatsu global account and that's how they got to me. i'm certified in dk and amanda but not stratagy. even though amanda and stratagy are the same thing it's not good enough to get me access
Posted By: Steve Mull Re: Stratagy admin software - 04/19/06 03:48 PM
Did you get what you were looking for , if the IVP8 is rel 2 you need the X4admin
Posted By: fon_guy Re: Stratagy admin software - 04/19/06 04:47 PM
nope still lookin....customer's telcom dept guy i've been dealing with was out today.

it's definately an r2, and the x4admin is what i'm looking for....hypothetically...

have fun
Posted By: Steve Mull Re: Stratagy admin software - 04/21/06 05:35 AM
you got mail
Posted By: fon_guy Re: Stratagy admin software - 04/21/06 03:06 PM
Thanks Steve!!!

15 minutes to finish installation....4½ hrs to train 'em how to use it...sheesh
Posted By: Mr.Telephone Man Re: Stratagy admin software - 04/22/06 10:05 AM
you cant use r4 it is only for gvmu not ivp8
ivp8 never came with r2, stratagy dk did
you WILL CORRUPT THE SOFTWARE BY USING THE WRONG PROGRAM
Posted By: phonemeister Re: Stratagy admin software - 04/22/06 12:10 PM
Quote
Originally posted by Mr.Telephone Man:
you cant use r4 it is only for gvmu not ivp8
ivp8 never came with r2, stratagy dk did
you WILL CORRUPT THE SOFTWARE BY USING THE WRONG PROGRAM
The IVP8 had 2 releases. On the first release, the face plate was ivory colored. The second release, it either had no face plate or is black colored. On release 1 you had to used R3 Admin and release 2 you have to use R4 Admin (aka Xadmin).
Posted By: Mr.Telephone Man Re: Stratagy admin software - 04/22/06 05:52 PM
Maybe in the states you had different versions than us canadians. IVP8 has only been one color up here ,ivory.
but in canada this is the way toshibas were:

First came stratagy dk with version 2n
then came stratagy dk version 3.2
then came stratagy dk version 3.3
stratagy dk had a hard drive

then came the ivp8 ver 3.3, same software as stratagy dk but it had a flash card instead of a harddrive.

you have to use admin3 software for anything running 2n
you have to use r3zadmin for flash/dk/ivp8 software version 3.0 or above.

then came the gvmu which you can only use r4admin. you cannot use this sofware for flash/dk/ivp8. you will corrupt the database.

now comes the LVMU which you can use the same software, Uadmin 2.0c ,for everything 3.0 and above.
anything below 3.0 you still have to use admin3.

I have run into differences with dealers before, with canada and the US.
Posted By: Steve Mull Re: Stratagy admin software - 04/23/06 06:23 AM
Per Toshiba the ONLY software to use on IVP8 Rel 2 is the R4Admin, must change baud rate to 57600, trust me I know what I am talking about.

Like phonemeister said the Rel 2 at first had no front cover on it now it comes with a black cover, and the com ports are reversed.
Posted By: Mr.Telephone Man Re: Stratagy admin software - 04/23/06 09:46 PM
It must be a difference between Canada and the US.
IVP8 up here max buad rate is 9600, unless your interupting the boot process in DOS.
Our R4admin software even says on the com port parameter page " for GVMU only".

Any way don't mean to argue, just triing to help!
Posted By: junkman Re: Stratagy admin software - 04/24/06 05:52 PM
I think you're talking about 2 different things. Mr. T is talking about software version, and is correct on that matter. Meister is talking about hardware version, and is correct on which admin software to use for which hardware. The IVP8 with ivory faceplate (hardware version 1) runs v3.3 software and uses r3admin, while the IVP8 with black or no faceplate (hardware version 2) runs v4 software and uses xadmin.

Also, I've seen some r2 IVP8's and some GVMU's that only work at 9600 baud.
Posted By: chazrc Re: Stratagy admin software - 08/16/06 04:03 AM
I am looking for the s/w to program and maintain the DK and Stratagy Flash VM remotely and onsite. Any have something for that?
Thanks,
C
Posted By: chazrc Re: Stratagy admin software - 08/16/06 04:26 AM
Sorry, Anyone..
Posted By: viasis Re: Stratagy admin software - 07/20/07 10:06 AM
Hello, could i get a email at [email protected] explaining how I can reset the Stratagy password? Our system was setup months ago and I am the new IT in the office and we have no way of getting into the main computer because of its password. Also are there any good sites to read more about how to use the system or maybe a program that makes it easier to use? Thanks
Posted By: SSPhone Re: Stratagy admin software - 07/20/07 01:12 PM
Viasis
welcome to the board. You will be better served by starting a new Post before digging up a year old one.
When you do List the type of system and voicemail (DK card IVP8 Flash or PC). If the System admin password has been changed it may require a site visit to solve.
Posted By: jketron Re: Stratagy admin software - 11/10/07 06:19 PM
I am looking for a copy of XADM4, can anyone help me please. I'd be happy to donate smile
© Sundance Business VOIP Telephone Help