Partner ACS w/T1 and dropped calls

Products from our Sponsors

Print Thread

Rate Thread

Partner ACS w/T1 and dropped calls #91343 09/18/08 08:38 AM
Joined: Mar 2008 Posts: 46 Minnesota stevenkaufhold Member
stevenkaufhold Member Joined: Mar 2008 Posts: 46 Minnesota	This is a Partner ACS R6 with a T1 module. Customer loves DID service. She says it's happened twice. She's been on a call and when 2nd call rings in, the 1st call drops. Before one of them dropped, the 3 were joined without her doing anything. She has a Partner 18D set. I just swapped her phone to see what happens.

Avaya IP Office Help & Support Website

Avaya IP Office Help & Support Website

FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Re: Partner ACS w/T1 and dropped calls #91344 09/18/08 09:59 AM
Joined: Feb 2005 Posts: 12,348 Likes: 4 New York hbiss Member
hbiss Member Joined: Feb 2005 Posts: 12,348 Likes: 4 New York	Sounds like the service provider to me. Only two times? Good luck. -Hal CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.